Bug 38894

Summary: anaconda fails during installation
Product: [Retired] Red Hat Linux Reporter: Mike Jarvis <mike>
Component: anacondaAssignee: Brent Fox <bfox>
Status: CLOSED NOTABUG QA Contact: Brock Organ <borgan>
Severity: medium Docs Contact:
Priority: medium    
Version: 7.1   
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2001-05-08 18:40:19 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
anaconda dump none

Description Mike Jarvis 2001-05-03 09:27:58 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98; DigExt)

Description of problem:
I have used graphical, lores and text versions of the installation program 
but I get the same results each time - fails after starting X11 and then 
produces anaconda dump.

How reproducible:
Always

Steps to Reproduce:
1.Follow instructions on screen for normal installation.
2.
3.
	

Actual Results:  System halts after starting X11. Anaconda produces a dump 
file.

Expected Results:  Normal installation.

Additional info:

Dump file attached.
Comment 1 Mike Jarvis 2001-05-03 09:29:07 UTC 
Created attachment 17186 [details]
anaconda dump
Comment 2 Brent Fox 2001-05-03 15:22:19 UTC 
Are you using a cd install or a network install.  I think something may be
corrupt with your installation media...the installer isn't finding files that it
neeeds.
Comment 3 Mike Jarvis 2001-05-03 15:38:17 UTC 
I am using a boxed set of CDs ISBN: 1-58569-181-X
Comment 4 Brent Fox 2001-05-03 15:50:29 UTC 
Do you have another machine to test this on?  From the traceback, it looks like
the Python interpreter is crashing, which I find hard to believe.  Something
could be defective with the cd.
Comment 5 Mike Jarvis 2001-05-08 07:14:48 UTC 
Sorted! There was a problem with the SCSI interface to the CD drive. I have 
removed the SCSI kit from the machine and replaced with IDE. The SCSI card was 
an Adaptec 2940 PCI and the CD drive a Plextor UltraPlex PX-32TSi. Are there 
any known problems with this combination? All termination was correct and it 
all worked well under WinNT. Thanks for your help.
Comment 6 Brent Fox 2001-05-08 18:40:14 UTC 
Hmm...I'm willing to bet that if you tried to put the SCSI cd drive back in the
machine and booted with 'linux ide=nodma' boot command, the install would work
ok.  There have been problems with using dma transfers on some devices that
apparently don't like dma too much.  

I'm going to close the bug now since you seem to have found a workaround, but if
you are curious and give the SCSI cd drive another try, please send another post
to Bugzilla with what you find.  Or if you are tired of taking your computer
apart, that's ok too.  :)  Thanks for your report.