Bug 392071

Summary: crash during register new system
Product: Red Hat Enterprise Linux 5 Reporter: Jerzy Mackiewicz <jerzy_mackiewicz>
Component: rhn-client-toolsAssignee: John Matthews <jmatthew>
Status: CLOSED WONTFIX QA Contact:
Severity: medium Docs Contact:
Priority: low    
Version: 5.1CC: cperry
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-02-20 21:36:53 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Jerzy Mackiewicz 2007-11-20 12:37:24 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; pl-PL; rv:1.8.1.9) Gecko/20071105 F/hacked farfocel

Description of problem:
An error has occurred:
Error Class Code: 42
Error Class Info: Invalid ORG_ID requested
Explanation: 
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.
See /var/log/up2date for more information

[Tue Nov 20 14:08:08 2007] rhn_register
Traceback (most recent call last):
  File "/usr/sbin/rhn_register", line 79, in ?
    app.run()
  File "/usr/share/rhn/up2date_client/rhncli.py", line 65, in run
    sys.exit(self.main() or 0)
  File "/usr/sbin/rhn_register", line 64, in main
    ui.main()
  File "/usr/share/rhn/up2date_client/tui.py", line 1851, in main
    tui.run()
  File "/usr/share/rhn/up2date_client/tui.py", line 1758, in run
    if self._show_subscription_window() == False:
  File "/usr/share/rhn/up2date_client/tui.py", line 1697, in _show_subscription_window
    self._activate_hardware()
  File "/usr/share/rhn/up2date_client/tui.py", line 1676, in _activate_hardware
    hardwareInfo, self.other['org_id'])
  File "/usr/share/rhn/up2date_client/rhnreg.py", line 750, in activateHardwareInfo
    hardwareInfo, other)
  File "/usr/share/rhn/up2date_client/rhnserver.py", line 52, in __call__
    raise self.__exception_from_fault(f)
up2date_client.up2dateErrors.CommunicationError: Błąd podczas komunikacji z serwerem. Otrzymano komunikat:


# rpm -qa | grep rhn-
rhn-client-tools-0.4.16-1.el5
rhn-check-0.4.16-1.el5
rhn-setup-0.4.16-1.el5

# cat /etc/redhat-release 
Red Hat Enterprise Linux Server release 5.1 (Tikanga)

DVD download today. Small instalation, not X, not Gnome - only text.

Version-Release number of selected component (if applicable):
rhn-setup-0.4.16-1.el5

How reproducible:
Always


Steps to Reproduce:
1. #rhn_register
2. press next
3. put login/pass
4. crash :-)

Actual Results:


Expected Results:


Additional info:

Comment 1 Clifford Perry 2009-02-20 21:35:54 UTC
I was not able to replicate this issue. Please contact Support if further assistance is needed. 

Cliff

Comment 2 RHEL Program Management 2009-02-20 21:36:53 UTC
Development Management has reviewed and declined this request.  You may appeal
this decision by reopening this request.