Bug 408601

Created attachment 275661 [details]
Output collected from oowriter > oowriter.out on startup

Ignore that ldd warning, it has no meaning here. I see
"SmartTagMgr::RegisterListener()" which sounds like a "smart tag manager".

Did you install any third party extensions ? , maybe the output of...

/usr/lib/openoffice.org/program/unopkg list --shared
and 
/usr/lib/openoffice.org/program/unopkg list

[nick@rollins ~]$ /usr/lib/openoffice.org/program/unopkg list --shared
Segmentation fault
[nick@rollins ~]$ /usr/lib/openoffice.org/program/unopkg list
You need to close the already opened Extension Manager to continue.

ERROR: Lock file indicates that a concurrent Office process is running!

unopkg failed.
[nick@rollins ~]$ 

This is horribly screwed up, you can rm ~/.openoffice.org*/*lock* to remove the
error from the "Lock file..."

a) did you install any third party extensions ?
b) is there anything else unusual that you are aware of that might indicate what
is unique to your setup ?

I remove the ~/.openofice.org2.0/.lock and tried again:

[nick@rollins .openoffice.org2.0]$ pwd
/home/nick/.openoffice.org2.0
[nick@rollins .openoffice.org2.0]$ /usr/lib/openoffice.org/program/unopkg list
Segmentation fault
[nick@rollins .openoffice.org2.0]$ ls -a
.  ..  .lock  user
[nick@rollins .openoffice.org2.0]$ rm .lock
[nick@rollins .openoffice.org2.0]$ /usr/lib/openoffice.org/program/unopkg list
Segmentation fault
[nick@rollins .openoffice.org2.0]$ rm .lock

Also tried oowriter again with the same crash and (I think) the same trace:

---start copy and paste here---
(I)    x.org loaded video driver of...
(II) Loading /usr/lib/xorg/modules/drivers//nvidia_drv.so
(III)  Desktop is: GNOME
(IV)   libgcj version is: libgcj-4.1.2-27.fc7-i386
(V)    kernel is: Linux 2.6.23.1-21.fc7 #1 SMP Thu Nov 1 21:09:24 EDT 2007 i686
athlon i386
(VI)   OpenOffice.org core rpm version is: openoffice.org-core-2.3.0-6.4.fc7-i386
(VII)  depth of root window:    24 planes
(VIII) accessibility is: false
(VIV)  fedora release is: Fedora release 7 (Moonshine)
...start sestatus details ...
SELinux status:                 disabled
...end sestatus details ...
...start stackreport details ...
0x04baf33c: 0x001cd374: /usr/lib/openoffice.org/program/libuno_sal.so.3 + 0x2133c
0x04bafcfb: 0x001cd374: /usr/lib/openoffice.org/program/libuno_sal.so.3 + 0x21cfb
0x00110420: 0x00000000:  + 0x420 (__kernel_sigreturn + 0x0)
0x0376815c: 0x0008ab54: /usr/lib/openoffice.org/program/deployment680li.uno.so +
0x1215c
0x03770e56: 0x0008ab54: /usr/lib/openoffice.org/program/deployment680li.uno.so +
0x1ae56
0x03773bd1: 0x0008ab54: /usr/lib/openoffice.org/program/deployment680li.uno.so +
0x1dbd1
0x037750d4: 0x0008ab54: /usr/lib/openoffice.org/program/deployment680li.uno.so +
0x1f0d4
0x0377a791: 0x0008ab54: /usr/lib/openoffice.org/program/deployment680li.uno.so +
0x24791
0x02d1112e: 0x00f7b330: /usr/lib/openoffice.org/program/libsvx680li.so +
0x93012e (SmartTagMgr::RegisterListener() + 0x4c)
0x02d118e6: 0x00f7b330: /usr/lib/openoffice.org/program/libsvx680li.so +
0x9308e6 (SmartTagMgr::Init(rtl::OUString const&) + 0x148)
0x41dc5c51: 0x00ef4764: /usr/lib/openoffice.org/program/libsw680li.so + 0x87ec51
(SwSmartTagMgr::Get() + 0x91)
0x41b2fba4: 0x00ef4764: /usr/lib/openoffice.org/program/libsw680li.so + 0x5e8ba4
(SwLayIdle::DoIdleJob(SwLayIdle::IdleJobType, unsigned char) + 0xac)
0x41b33aec: 0x00ef4764: /usr/lib/openoffice.org/program/libsw680li.so + 0x5ecaec
(SwLayIdle::SwLayIdle(SwRootFrm*, SwViewImp*) + 0x38)
0x41adc9ea: 0x00ef4764: /usr/lib/openoffice.org/program/libsw680li.so + 0x5959ea
(ViewShell::LayoutIdle() + 0xb6)
0x41bbaa3e: 0x00ef4764: /usr/lib/openoffice.org/program/libsw680li.so + 0x673a3e
(SwDoc::DoIdleJobs(Timer*) + 0xb0)
0x41bbab8b: 0x00ef4764: /usr/lib/openoffice.org/program/libsw680li.so + 0x673b8b
(SwDoc::LinkStubDoIdleJobs(void*, void*) + 0x1d)
0x077b5e99: 0x000770cc: /usr/lib/openoffice.org/program/libsoffice.so + 0x3ce99
(Link::Call(void*) const + 0x1b)
0x05050bc5: 0x004d961c: /usr/lib/openoffice.org/program/libvcl680li.so +
0x19bbc5 (Timer::Timeout() + 0x1f)
0x05050d0f: 0x004d961c: /usr/lib/openoffice.org/program/libvcl680li.so +
0x19bd0f (Timer::ImplTimerCallbackProc() + 0x7b)
0x00f3a26c: 0x000a339c: /usr/lib/openoffice.org/program/libvclplug_gen680li.so +
0x6526c (SalTimer::CallCallback() + 0x12)
0x00f3a07e: 0x000a339c: /usr/lib/openoffice.org/program/libvclplug_gen680li.so +
0x6507e (X11SalData::Timeout() const + 0x2a)
0x00e29b8f: 0x0006f110: /usr/lib/openoffice.org/program/libvclplug_gtk680li.so +
0x2bb8f (GtkXLib::timeoutFn(void*) + 0x6f)
0x00e29bc6: 0x0006f110: /usr/lib/openoffice.org/program/libvclplug_gtk680li.so +
0x2bbc6 (call_timeoutFn + 0x1a)
0x07a5fdc6: 0x0009d29c: /lib/libglib-2.0.so.0 + 0x2bdc6
0x07a5f7f2: 0x0009d29c: /lib/libglib-2.0.so.0 + 0x2b7f2 (g_main_context_dispatch
+ 0x182)
0x07a627cf: 0x0009d29c: /lib/libglib-2.0.so.0 + 0x2e7cf
0x07a62d35: 0x0009d29c: /lib/libglib-2.0.so.0 + 0x2ed35
(g_main_context_iteration + 0x65)
0x00e287dc: 0x0006f110: /usr/lib/openoffice.org/program/libvclplug_gtk680li.so +
0x2a7dc (GtkXLib::Yield(bool, bool) + 0x94)
0x00f43e59: 0x000a339c: /usr/lib/openoffice.org/program/libvclplug_gen680li.so +
0x6ee59 (X11SalInstance::Yield(bool, bool) + 0x2f)
0x0504b8ab: 0x004d961c: /usr/lib/openoffice.org/program/libvcl680li.so +
0x1968ab (Application::Yield(bool) + 0x57)
0x0504b969: 0x004d961c: /usr/lib/openoffice.org/program/libvcl680li.so +
0x196969 (Application::Execute() + 0x2b)
0x077b222b: 0x000770cc: /usr/lib/openoffice.org/program/libsoffice.so + 0x3922b
(desktop::Desktop::Main() + 0x15fb)
0x0505043b: 0x004d961c: /usr/lib/openoffice.org/program/libvcl680li.so +
0x19b43b (ImplSVMain() + 0x49)
0x05050551: 0x004d961c: /usr/lib/openoffice.org/program/libvcl680li.so +
0x19b551 (SVMain() + 0x2d)
0x077ab88e: 0x000770cc: /usr/lib/openoffice.org/program/libsoffice.so + 0x3288e
(main + 0xe2)
0x00126f70: 0x0014fd7c: /lib/libc.so.6 + 0x15f70 (__libc_start_main + 0xe0)
0x080484c1: 0x000006d8: /usr/lib/openoffice.org/program/swriter.bin + 0x4c1
(main + 0x5d)
...end stackreport details ...
...start sample ldd details ...
...end sample ldd details ...
---end copy and paste here---

Forgot to say...

I don't have any third party extensions.

I have a pretty standard Fedora 7 set-up with a few pretty standard extras
(Nvidia drivers, Sun Java) - nothing too wild.

Of course the nvidia drivers are notorious for side-effects. 

The only similar trace I can see is
http://qa.openoffice.org/issues/show_bug.cgi?id=81988 but doesn't seem too
likely unless there were loads of documents being opened by OOo at the same time
during startup.

I've disabled the nvidia drivers (although I've had Open Office working fine for
years with them enabled!) but it didn't help. Still crashes.

It only happens for oowriter by the way - no problems with oocalc and ooimpress.

Also crashes if I start ooffice and then create a new Text Document or try to
open an existing Text Document.

I'm baffled as to why this is happening for just you. All I can suggest is to
first try this...

shut down office
> tar cvzf /tmp/backup.tar.gz ~/.openoffice.org2.0
> mv ~/.openoffice.org2.0 ~/.oldopenoffice.org2.0

and restart writer and see does it still happen, if the problem goes away then
send me that /tmp/backup.tar.gz

Thanks for your help with this - still no luck though.

Created attachment 279711 [details]
.openoffice.org2.0

This is the directory dump you requested.

Then I got nothing, all I can finally suggest is to de-install openoffice.org
e.g. from applications add/remove software and afterwards ensure that
/usr/lib/openoffice.org does not exist and then re-install it from add/remove
software on the vague possibility that somehow the openoffice.org component
registration database is somehow screwed up.

Thanks for your help on this. I tried the re-install yesterday but no luck -
still no oowriter. All very annoying - something somewhere has become screwed
up. Maybe I'll bring forward my Fedora 8 install plans :)

ok, I give up on this one. I can only hope it is fixed in F8. There certainly is
no valgrind warnings or anything around the affected code that I can see in that
version unless there is some external trigger for this that we didn't discover.

I ended up re-installing Fedora 7 and OO Writer started working again.
Subsequently installed Fedora 8 and it continues to work. Must have been some
configuration or library conflict or screw up.

Figured out why there is a crash, its a badly handled exception, don't know why
there is an exception though, but the problem and fix for the handling of the
exception is now upstreamed as
http://qa.openoffice.org/issues/show_bug.cgi?id=86268 and the fix checked into
rawhide