Bug 433609
| Summary: | Satellite sync not working (SYNC ERROR: unhandled exception occurred) | ||
|---|---|---|---|
| Product: | Red Hat Satellite 5 | Reporter: | José Manuel Macías <jmanuel.macias> |
| Component: | Satellite Synchronization | Assignee: | Pradeep Kilambi <pkilambi> |
| Status: | CLOSED INSUFFICIENT_DATA | QA Contact: | Preethi Thomas <pthomas> |
| Severity: | high | Docs Contact: | |
| Priority: | low | ||
| Version: | 501 | CC: | cperry, jpazdziora |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2008-09-30 16:19:45 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
These are the installed packages: SatConfig-dbsynch-1.3.0-2.rhel4 SatConfig-bootstrap-1.11.0-5.rhel4 rhn-java-lib-sat-5.0.1-18 rhn-satellite-schema-5.0.0-29 perl-Satcon-1.3-8 SatConfig-installer-3.24.0-4.rhel4 SatConfig-generator-2.29.5-3.rhel4 rhn-java-sat-5.0.1-18 SatConfig-bootstrap-server-1.13.0-3.rhel4 rhn-satellite-admin-5.0.0-1 SatConfig-general-1.215.38-6.rhel4 rhn-java-config-sat-5.0.1-18 rhns-satellite-tools-5.0.1-10 taskomatic-sat-5.0.1-18 rhn-satellite-config-5.0.0-5 SatConfig-spread-1.1.0-2.rhel4 SatConfig-cluster-1.54.2-3.rhel4 Hi there, This most likely was a issue with the data being provided to the Satellite from the RHN Hosted cache. Is this a persistant issue, or has it gone away now? If you are still having this issue, please open a support ticket and inform them of this bug report. Support will then work with you in troubleshooting this further. Cliff. Still not working, sorry: # /usr/local/bin/rhn_satellite_update_channels.sh RHN Satellite sync .................. Synchronizing i386 chanel... 16:56:16 Red Hat Network Satellite - live synchronization 16:56:16 url: https://satellite.rhn.redhat.com 16:56:16 debug/output level: 1 16:56:18 db: rhnsat/<password>@rhnsat 16:56:18 16:56:18 Retrieving / parsing channel-families data 16:56:20 channel-families data complete Pushing scout configs to all monitoring scouts 16:56:35 16:56:35 Retrieving / parsing arches data 16:56:37 arches data complete 16:56:37 16:56:37 Retrieving / parsing additional arches data 16:56:39 additional arches data complete 16:56:39 16:56:39 Retrieving / parsing channel data 16:57:47 p = previously imported/synced channel 16:57:47 . = channel not yet imported/synced 16:57:47 base-channels: +++ sending log as an email +++ SYNC ERROR: unhandled exception occurred: (Check logs/email for potentially more detail) {...} Ok, I'll open the support ticket tomorrow. Hi there, I see no customer report associated with this bugzilla. Was this issue resolved? If not, please do contact Red Hat Support. Regards, Clifford. Likely a dupe of bug 279371. |
Description of problem: RedHat Network Satellite not syncing Version-Release number of selected component (if applicable): 5.0.1 How reproducible: issuing a 'satellite-sync -l' Steps to Reproduce: 1. execute 'satellite-sync -l' from command line (or with any other flags) Actual results: SYNC ERROR: unhandled exception occurred: (Check logs/email for potentially more detail) Expected results: Correct sync... Additional info: I see these logs... 2008/02/20 10:22:47 +02:00 Commandline: ['/usr/bin/satellite-sync', '-l'] 2008/02/20 10:22:47 +02:00 11538 0.0.0.0: rhnSQL/int_oracle.connect('Connecting to database', 'rhnsat') 2008/02/20 10:22:47 +02:00 Red Hat Network Satellite - live synchronization 2008/02/20 10:22:47 +02:00 url: https://satellite.rhn.redhat.com 2008/02/20 10:22:47 +02:00 debug/output level: 1 2008/02/20 10:22:48 +02:00 db: rhnsat/<password>@rhnsat 2008/02/20 10:22:48 +02:00 Action list/commandline toggles: ['channels', 'list-channels', 'channel-families'] 2008/02/20 10:22:48 +02:00 2008/02/20 10:22:48 +02:00 Retrieving / parsing channel-families data 2008/02/20 10:22:50 +02:00 channel-families data complete 2008/02/20 10:22:50 +02:00 2008/02/20 10:22:50 +02:00 RHN Entitlement Certificate sync 2008/02/20 10:22:51 +02:00 - parsing for sanity 2008/02/20 10:22:51 +02:00 - syncing to local database 2008/02/20 10:23:04 +02:00 - syncing to disk /etc/sysconfig/rhn/rhn-entitlement-cert.xml 2008/02/20 10:23:04 +02:00 RHN Entitlement Certificate sync complete 2008/02/20 10:23:04 +02:00 2008/02/20 10:23:04 +02:00 Retrieving / parsing channel data 2008/02/20 10:24:02 +02:00 p = previously imported/synced channel 2008/02/20 10:24:02 +02:00 . = channel not yet imported/synced 2008/02/20 10:24:02 +02:00 base-channels: 2008/02/20 10:24:02 +02:00 SYNC ERROR: unhandled exception occurred: Exception reported from <sat.our.org> Time: Wed Feb 20 10:24:02 2008 Exception type exceptions.AssertionError Exception Handler Information Traceback (most recent call last): File "/usr/bin/satellite-sync", line 136, in main return satsync.Runner().main() File "/usr/share/rhn/satellite_tools/satsync.py", line 199, in main ret = method() File "/usr/share/rhn/satellite_tools/satsync.py", line 272, in _step_channels self.syncer.process_channels() File "/usr/share/rhn/satellite_tools/satsync.py", line 588, in process_channels self._printChannelTree(doEOSYN=1) File "/usr/share/rhn/satellite_tools/satsync.py", line 634, in _printChannelTree assert channel_object is not None AssertionError