Bug 434879

Summary: eggcups crashing even with desktop-printing-0.19-20.1.el5
Product: Red Hat Enterprise Linux 5 Reporter: csb sysadmin <admin>
Component: desktop-printingAssignee: Tim Waugh <twaugh>
Status: CLOSED ERRATA QA Contact:
Severity: low Docs Contact:
Priority: low    
Version: 5.1   
Target Milestone: rc   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: RHBA-2008-0530 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2008-06-12 09:06:40 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description csb sysadmin 2008-02-25 23:04:39 UTC 
Description of problem:

Every now and then eggcups still crashes even with the udpated
desktop-printing-0.19-20.1.el5 rpm


Version-Release number of selected component (if applicable):

0.19-20.1

How reproducible:

all the time

Steps to Reproduce:
1. wait
2. crash occurs
  
Actual results:

crashes and bt is generated:

Memory status: size: 50446336 vsize: 0 resident: 50446336 share: 0 rss:
12537856 rss_rlim: 0
CPU usage: start_time: 1203444297 rtime: 0 utime: 2088 stime: 0
cutime:1229 cstime: 0 timeout: 859 it_real_value: 0 frequency: 0

Backtrace was generated from '/usr/bin/eggcups'

(no debugging symbols found)
Using host libthread_db library "/lib/libthread_db.so.1".
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[Thread debugging using libthread_db enabled]
[New Thread -1208518960 (LWP 2975)]
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0x006c6402 in __kernel_vsyscall ()
#0  0x006c6402 in __kernel_vsyscall ()
#1  0x0087ed6b in waitpid () from /lib/libpthread.so.0
#2  0x045adc26 in gnome_gtk_module_info_get () from
/usr/lib/libgnomeui-2.so.0
#3  <signal handler called>
#4  0x05780ab5 in gtk_tree_model_get_valist ()
   from /usr/lib/libgtk-x11-2.0.so.0
#5  0x05780cad in gtk_tree_model_get () from /usr/lib/libgtk-x11-2.0.so.0
#6  0x080510ec in gtk_marshal_VOID__STRING_INT_POINTER ()
#7  0x00d6b819 in g_cclosure_marshal_VOID__POINTER ()
   from /lib/libgobject-2.0.so.0
#8  0x00d5ef0b in g_closure_invoke () from /lib/libgobject-2.0.so.0
#9  0x00d6fe83 in g_signal_override_class_closure ()
   from /lib/libgobject-2.0.so.0
#10 0x00d7137f in g_signal_emit_valist () from /lib/libgobject-2.0.so.0
#11 0x00d71539 in g_signal_emit () from /lib/libgobject-2.0.so.0
#12 0x0804f661 in gtk_marshal_VOID__STRING_INT_POINTER ()
#13 0x0804f85b in gtk_marshal_VOID__STRING_INT_POINTER ()
#14 0x00b09890 in _gnome_cups_request_init ()
   from /usr/lib/libgnomecups-1.0.so.1
#15 0x00cdf5e1 in g_source_is_destroyed () from /lib/libglib-2.0.so.0
#16 0x00ce1342 in g_main_context_dispatch () from /lib/libglib-2.0.so.0
#17 0x00ce431f in g_main_context_check () from /lib/libglib-2.0.so.0
#18 0x00ce46c9 in g_main_loop_run () from /lib/libglib-2.0.so.0
#19 0x056a2b24 in gtk_main () from /usr/lib/libgtk-x11-2.0.so.0
#20 0x0804e3e1 in gtk_marshal_VOID__STRING_INT_POINTER ()
#21 0x00716dec in __libc_start_main () from /lib/libc.so.6
#22 0x0804dde1 in gtk_marshal_VOID__STRING_INT_POINTER ()

Thread 1 (Thread -1208518960 (LWP 2975)):
#0  0x006c6402 in __kernel_vsyscall ()
No symbol table info available.
#1  0x0087ed6b in waitpid () from /lib/libpthread.so.0
No symbol table info available.
#2  0x045adc26 in gnome_gtk_module_info_get () from
/usr/lib/libgnomeui-2.so.0
No symbol table info available.
#3  <signal handler called>
No symbol table info available.
#4  0x05780ab5 in gtk_tree_model_get_valist ()
   from /usr/lib/libgtk-x11-2.0.so.0
No symbol table info available.
#5  0x05780cad in gtk_tree_model_get () from /usr/lib/libgtk-x11-2.0.so.0
No symbol table info available.
#6  0x080510ec in gtk_marshal_VOID__STRING_INT_POINTER ()
No symbol table info available.
#7  0x00d6b819 in g_cclosure_marshal_VOID__POINTER ()
   from /lib/libgobject-2.0.so.0
No symbol table info available.
#8  0x00d5ef0b in g_closure_invoke () from /lib/libgobject-2.0.so.0
No symbol table info available.
#9  0x00d6fe83 in g_signal_override_class_closure ()
   from /lib/libgobject-2.0.so.0
No symbol table info available.
#10 0x00d7137f in g_signal_emit_valist () from /lib/libgobject-2.0.so.0
No symbol table info available.
#11 0x00d71539 in g_signal_emit () from /lib/libgobject-2.0.so.0
No symbol table info available.
#12 0x0804f661 in gtk_marshal_VOID__STRING_INT_POINTER ()
No symbol table info available.
#13 0x0804f85b in gtk_marshal_VOID__STRING_INT_POINTER ()
No symbol table info available.
#14 0x00b09890 in _gnome_cups_request_init ()
   from /usr/lib/libgnomecups-1.0.so.1
No symbol table info available.
#15 0x00cdf5e1 in g_source_is_destroyed () from /lib/libglib-2.0.so.0
No symbol table info available.
#16 0x00ce1342 in g_main_context_dispatch () from /lib/libglib-2.0.so.0
No symbol table info available.
#17 0x00ce431f in g_main_context_check () from /lib/libglib-2.0.so.0
No symbol table info available.
#18 0x00ce46c9 in g_main_loop_run () from /lib/libglib-2.0.so.0
No symbol table info available.
#19 0x056a2b24 in gtk_main () from /usr/lib/libgtk-x11-2.0.so.0
No symbol table info available.
#20 0x0804e3e1 in gtk_marshal_VOID__STRING_INT_POINTER ()
No symbol table info available.
#21 0x00716dec in __libc_start_main () from /lib/libc.so.6
No symbol table info available.
#22 0x0804dde1 in gtk_marshal_VOID__STRING_INT_POINTER ()
No symbol table info available.
#0  0x006c6402 in __kernel_vsyscall ()

Expected results:

should not crash

Additional info:
Comment 1 Tim Waugh 2008-02-26 11:28:59 UTC 
I'm not seeing that here, so I'll need to ask you for some more information.

Please install desktop-printing-debuginfo, gtk2-debuginfo and glib2-debuginfo. 
I'd like to see:

1. output of: rpm -q {desktop-printing,gtk2,glib2}{,-debuginfo}
2. resulting eggcups backtrace with debuginfo packages installed

Thanks.
Comment 2 csb sysadmin 2008-02-26 16:58:12 UTC 
I can't find any of the -debuginfo packages on rhn.redhat or our internal rhn.
Comment 3 csb sysadmin 2008-02-26 17:10:09 UTC 
nm, i found them via pbone
Comment 4 Tim Waugh 2008-05-06 15:49:47 UTC 
Still need the backtrace with symbols; see comment #1.
Comment 5 Tim Waugh 2008-05-09 09:07:20 UTC 
The key to reproducing this one seems to be:

1. Submit a job to a queue on a remote server
2. Restart cups
Comment 8 Phil Knirsch 2008-05-14 14:15:41 UTC 
Proposing bug for RHEL-5.3 FasTrack and granting Devel ACK.

Read ya, Phil
Comment 12 errata-xmlrpc 2008-06-12 09:06:40 UTC 
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHBA-2008-0530.html