Bug 43619
Summary: | Can't configure HP laserjet 6L with printconf | ||
---|---|---|---|
Product: | [Retired] Red Hat Linux | Reporter: | Need Real Name <grover> |
Component: | printconf | Assignee: | Tim Waugh <twaugh> |
Status: | CLOSED CURRENTRELEASE | QA Contact: | |
Severity: | high | Docs Contact: | |
Priority: | medium | ||
Version: | 7.1 | CC: | gregg, grover, jason.grant, nphilipp, pauljohn, phil, stelian |
Target Milestone: | --- | ||
Target Release: | --- | ||
Hardware: | i386 | ||
OS: | Linux | ||
Whiteboard: | |||
Fixed In Version: | Doc Type: | Bug Fix | |
Doc Text: | Story Points: | --- | |
Clone Of: | Environment: | ||
Last Closed: | 2002-01-25 13:37:14 UTC | Type: | --- |
Regression: | --- | Mount Type: | --- |
Documentation: | --- | CRM: | |
Verified Versions: | Category: | --- | |
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
Cloudforms Team: | --- | Target Upstream Version: | |
Embargoed: |
Description
Need Real Name
2001-06-05 22:22:29 UTC
I have same problem, trying to print to an HP6L through a SMB networking. It worked fine in RH6.2 and 7.0. After days of fussing with it, I removed printconf and printconf-gui and got the Redhat 7.0 disk and installed rhs-printfilters and printtool. The printer works again after reinstalling the printers. I had the identical problem - my Laserjet 6L worked with Redhat 6.2 but not with 7.1. I contacted Redhat technical support and was instructed by Matt Drew to remove my printconf and printconf-gui and to install the 7.0 rhs-printfilters and printtool which I found at the Redhat FTP site. Now I can print StarOffice and KMail documents without a problem. David Spinella Same problem. I get garbage with both ASCII and PS output. I just discovered the problem yesterday and so I don't have much more information on the issue. I don't have any new information to add, other than to verify the existence of the bug. I would like to add however, that as to the severity of this problem, this is a "total failure" bug that relates to the driver for one of the most widely used consumer laser printers on the market.... (ie not good). Same problem for me too. Can we escalate this one? I've seen the same fault reported elsewhere for other HP series printers too (e.g. forums on linuxprinting.org, and newsgroup linuxprinting.hp.general). Thanks, Jason. The same here (just that the printer in question is a 5L, not a 6L). It's most likely that this is a bug in foomatic and/or ghostscript though. When Selecting the LJ4 driver and printing the A4 test page, it gets printed but is shifted upwards about 2 centimeters. On the following page (but only if I issue another print job), some random HP PJL stuff appears. Crutcher, this bug is still there in Roswell (and rel-eng past it), is this fixable? I've had the same problem with a LaserJet 5L. The problem was fixed by changing the printer driver from ljet5grey to ljet4 (that takes care of printing garbage) but I can't set the driver option "Rerender postscript" and printing from ggv prints raw postscript. I too had the same problem that many people reported above (my printer is a HP LaserJet 5L).To assist all who want to fix things, my workaround was as follows: 1. be root 2. cd /etc/rc.d/init.d; ./lpd stop 3. rpm --erase printconf printconf-gui 4. download printtool and rhs-printfilters from some Red Hat mirror (the path ends in .../redhat/linux/7.0/en/os/i386/RedHat/RPMS) 5. rpm -Uvh printtool-* rhs-printfilter-* 6. edit /etc/printcap, tear out entry for LaserJet 5L created with printconf (hmm, probably this could have been done by printconf too) 7. run printtool from a shell window and configure the LaserJet 5L again 8. do lpd->restart 9. print test pages, should work now 10. optionally, use your desktop manager's Menu Editor or such and define a menu entry for running printtool with root privileges Do the packages at <ftp://people.redhat.com/twaugh/errata-candidate/> help? I've just tried the new RPMs provided and can confirm that my HP LaserJet 6L works perfectly with the "ljet4" driver! Just to confirm, the files I've used are: printconf-0.3.61-1.1.i386.rpm printconf-gui-0.3.61-1.1.i386.rpm foomatic-1.1-0.20011218.1.4.i386.rpm Many, many thanks Mr Waugh! Tim, I can confirm that on 5L (with the ljet4 driver), at least for now (I've become a little paranoid here). The Omni driver doesn't work at all so it should probably be disabled for 5L/6L. Trying to install this foomatic package hangs rpm. It counts up to 100% but never finshes, there is no error. After killing it at that point, the package verifies correctly as installed. However, when I run printconf-gui, I get the error that lpd cannot be restarted. pauljohn: what does it say if you run (as root)?: rm -rf /var/cache/foomatic/pcache/* /var/cache/foomatic/compiled/* /usr/sbin/printconf-backend --force-rebuild I traced back the problem to a "hang" (??) somewhere between smb and lpd processes. lpd couldn't restart, and smb couldn't restart, don't know why. Anyway, after restarting linux, I removed and reinstalled your new foomatic. . That time it did not hang at install time. Then I got your email, tried your instructions here: # rm -rf /var/cache/foomatic/pcache/* /var/cache/foomatic/compiled/* # /usr/sbin/printconf-backend --force-rebuild produced no output, so all must be well. After restarting, I have some good and bad news. 1. I am able to print to a Novell server print queue on an HPLaserJet4m. The test output from printconf is centered and looks fine. 2. I also (vitally!) need to print to an smb printer on Windows NT system. That's a HP 6L. The printout os no good. Across the top, I see about the bottom quarter of the guy with the hat and then some hearts and clovers and nonsense characters. I am trying the LJet4 driver, which is the only one I see under 6L. In printconf-gui, I'm looking at various options, and if i try "rerender postscript" then nothing comes out of the printer at all, but there is no error message when I try to print a page. I've experimented with other options, no help. I notice one weird thing. If I make a change and save the changes, then when I try to test print a page, it tells me I have unsaved changes. Should it do that? I've opened staroffice to try to test printing. I find I'm able to print to file in ps format. If I send the same image to the printer (I think it uses lp as default), I can see the printer lights flash, but nothing happens until I print several times, and then a page of nonsense comes out. Incredibly, what comes out is a bit of the redhat test page "The boxes bordering this page" and some really really small stuff below that. Do you have the option enabled to translate linefeeds to carriage return/linefeed pairs? If so, disable it. OK, I'm almost all fixed now! after turning off the button "translate \n->\r\n" then I can test print the redhat page. Great. I noticed that the output on the 6L is not centered correctly. I at first suspected the paper feed was bad and experimented, then I removed printconf-gui and reinstalled printtool and the page became correctly centered again. The output is slightly "tilted" on the page, however. Then I noticed in the comments that come along with the Ljet4 driver indication that another tester reported the off center and tilted output from that driver, and all I can say is "me too"! The entry from the driver maintainer says I need to learn to use ghostscript to manage margin settings (how?) and he just says he does not believe there could be a tilt in the output. Too bad. The output from the HP4M is not tilted. Are the packages at ftp://people.redhat.com/twaugh/errata-candidate/ indended for a RH7.2 system (the bug was originally filed against 7.1)? After several hours of downloading/installing/rebuilding many RH7.2 packages, I managed to satisfy all the dependencies for my RH7.1 machine. However, when I try to run printconf-gui I get this: [root@hippo errata-candidate]# printconf-gui sh: /var/cache/foomatic/compiled/overview.xml: No such file or directory cat: /var/cache/foomatic/compiled/overview.xml: No such file or directory Traceback (innermost last): File "/usr/sbin/printconf-gui", line 8, in ? printconf_gui.startup_and_find_cmd() File "/usr/share/printconf/util/printconf_gui.py", line 2044, in startup_and_find_cmd main.cmd_handlers[cmd]() File "/usr/share/printconf/util/printconf_gui.py", line 1999, in gui_main_run foomatic_init_overview() File "/usr/share/printconf/util/printconf_conf.py", line 1279, in foomatic_init_overview root = parser.parse(foo.fromchild) File "/usr/lib/python1.5/site-packages/xml/utils/qp_xml.py", line 134, in parse p.Parse('', 1) xml.parsers.expat.error: no element found: line 1, column 0 There is nothing in /var/cache/foomatic/: [root@hippo foomatic]# ls /var/cache/foomatic/ [root@hippo foomatic]# grover: Oh, right, no they won't work on 7.1. I'll look at putting some 7.1 packages together for the errata. Hmm, it'll probably be a separate advisory actually. Since I have had lots of positive feedback concerning the latest 7.2 printing errata packages, and since printing changed quite a lot between 7.1 and 7.2, I am closing this as 'resolved in the current release'. (Sorry!) |