Bug 445511
| Summary: | Printers showing Trashing internal memory | ||||||||||||||
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| Product: | Red Hat Enterprise Linux 4 | Reporter: | Pablo Iranzo Gómez <pablo.iranzo> | ||||||||||||
| Component: | cups | Assignee: | Tim Waugh <twaugh> | ||||||||||||
| Status: | CLOSED NOTABUG | QA Contact: | |||||||||||||
| Severity: | low | Docs Contact: | |||||||||||||
| Priority: | low | ||||||||||||||
| Version: | 4.2 | ||||||||||||||
| Target Milestone: | rc | ||||||||||||||
| Target Release: | --- | ||||||||||||||
| Hardware: | i386 | ||||||||||||||
| OS: | Linux | ||||||||||||||
| Whiteboard: | |||||||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||||||
| Doc Text: | Story Points: | --- | |||||||||||||
| Clone Of: | Environment: | ||||||||||||||
| Last Closed: | 2008-07-24 05:57:06 UTC | Type: | --- | ||||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||||
| Documentation: | --- | CRM: | |||||||||||||
| Verified Versions: | Category: | --- | |||||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||||
| Embargoed: | |||||||||||||||
| Attachments: |
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Created attachment 304754 [details]
ps2ps conversion as described by Tim
Printers can print other files, printers have been replaced, connection cable has been replaced (using parallel port), and other documents can be printed. This document can be printed if just sending the images without photographs. Thanks! Pablo Created attachment 304758 [details] PDF- and PS- filtered file Hi Pablo, The attachment in comment #4 looks like you given pstops the original PDF instead of the output from pdftops as I described. Starting from gps-5-5-2008.pdf, here is how CUPS processes the document for a PostScript printer: PPD=/etc/cups/ppd/myprinter.ppd /usr/lib/cups/filter/pdftops \ 1 me '' 1 '' < gps-5-5-2008.pdf > pdftops.ps PPD=/etc/cups/ppd/myprinter.ppd /usr/lib/cups/filter/pstops \ 1 me '' 1 '' < pdftops.ps > pstops.ps The resulting pstops.ps file (i.e. the output from pstops.ps) is what is then handed off to the printer. I don't have the PPD for the printer in question here (i.e. the /etc/cups/ppd/queue.ppd file for that queue); you need to attach that. Trying with a random PostScript printer PPD I happen to have available here, here is the pstops.ps *I* get when running the above commands on Fedora 8. Please attach the PPD file they are actually using. Sorry, I exec it as two separate commands, I'm going to do that extra step and let you know. Attaching ppd as required. Will update entry afterwards Created attachment 304764 [details]
PPD for the printer
Created attachment 304767 [details]
All process (two filters) result
Printer still does no printing even with the two-filter file (attached previously) Thanks! Pablo Meaning that the printer still displays 'Trashing internal memory'? Sounds like it needs one of: (a) a firmware upgrade, or (b) extra RAM installed, or (c) Lexmark to provide input Tim, as other printers can print this file using the same amount of RAM, we're going to address this issue with Lexmark and firmware upgrade (just addon card as I found on their website). Thank you very much for your attention Pablo Customer is working on this with T-Systems, Fujitsu-Siemens and Lexmark, it only happens when using parallel port with a few T200 systems, using usb or network print server works ok, as well as feeding using raw PDF to the printer, it just fails with ps conversion and printing over parallel... Thanks Tim :) |
Created attachment 304751 [details] Document they try to print