Bug 446492

Summary: Doc: Problem with section 6.9.1.1 "User List Active User Details"
Product: [Retired] Red Hat Network Reporter: Paul Kennedy <pkennedy>
Component: RHN/Hosted_Reference_GuideAssignee: Amanda Carter <acarter>
Status: CLOSED CURRENTRELEASE QA Contact: Red Hat Network Quality Assurance <rhn-qa-list>
Severity: medium Docs Contact:
Priority: medium    
Version: rhn500CC: acressma, adstrong, aowens, dhughes, ggainey, jgreen, jha, jwulf, knanamiy, pkennedy
Target Milestone: ---Keywords: Documentation
Target Release: ---   
Hardware: All   
OS: Linux   
URL: https://rhn.redhat.com/rhn/help/reference/rhn500/en/s1-sm-users.jsp#s2-sm-user-active
Whiteboard: US =26397, Rally US136
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2010-03-17 23:27:38 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 523965    
Attachments:
Description Flags
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Description Paul Kennedy 2008-05-14 20:24:19 UTC
Description of problem:

Email excerpt from knanamiy (full email is attached):

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Please review the RHN reference guide 5.0, 6.9.1.1 "User List  Active  User
Details". Here it says

"Users may now be deactivated directly from the RHN web interface. RHN Satellite
Server customers may deactivate or delete users from their systems, although
non-Satellite customers must contact Customer Service to delete a user. Users
may be deactivated or deleted by Organization Administrators, or users may
deactivate their own accounts."

but nobody in Red Hat has the ability to delete a user. What we can do is only
to deactivate. Please change or delete this sentence. 
Version-Release number of selected component (if applicable):
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

Link:
https://rhn.redhat.com/rhn/help/reference/rhn500/en/s1-sm-users.jsp#s2-sm-user-active

If this problem should be resolved in some other manner, please close this bug.

How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:

Comment 1 Paul Kennedy 2008-05-14 20:24:19 UTC
Created attachment 305403 [details]
text

Comment 3 Amy Owens 2008-05-29 16:13:14 UTC
*** Bug 448938 has been marked as a duplicate of this bug. ***

Comment 4 Grant Gainey 2009-10-01 16:14:19 UTC
Proposed wording change:

=====
Users may be deactivated directly from the RHN web interface.         
RHN Satellite Server Organization Administrators may delete users from their Satellites.
Users may be deactivated by Organization Administrators, or users may deactivate their own accounts.
=====

Comment 5 Denise Hughes 2009-10-01 19:43:33 UTC
Verified on webdev.
Testopia ID:
https://testopia.devel.redhat.com/bugzilla/tr_show_case.cgi?case_id=12522