Bug 448971

Summary: Close Red Hat queue and its code dependencies
Product: [Retired] Issue-Tracker Reporter: Mike Amburn <mamburn>
Component: OtherAssignee: Mike Amburn <mamburn>
Status: CLOSED WONTFIX QA Contact:
Severity: high Docs Contact:
Priority: medium    
Version: 4.6   
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Last Closed: 2012-06-26 20:48:22 UTC Type: ---
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Description Mike Amburn 2008-05-29 18:49:26 UTC 
Red Hat queue was created as an indicator to reflect which user is a RH
employee. It's never intended for a ticketing queue.
As of today we use users.employee_flag to indicate the RH employee status, we
don't have to have this "Red Hat" queue any more.

Apparently sometime users would create new tickets in "Red Hat" queue by
mistake. And those ticket(s) fall out of the support process...

There are places in the code still reference this "Red Hat" queue. Once that's
corrected, we can de-activate "Red Hat" queue for good.
Comment 1 Mike Amburn 2012-06-26 20:48:22 UTC 
Closing my open Issue-Tracker requests.