Bug 448990

Summary:	IT doesn't display comment that has charlength < 4
Product:	[Retired] Issue-Tracker	Reporter:	Mike Amburn <mamburn>
Component:	Performance	Assignee:	Lisa Lu <llu>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Denise Hughes <dhughes>
Severity:	low	Docs Contact:
Priority:	medium
Version:	Next Ops Maint	CC:	dspaldin, llu, rbroadna
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	All
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-04-27 14:14:43 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	484392
Bug Blocks:

Description Mike Amburn 2008-05-29 19:49:27 UTC

IT doesn't display comment that has charlength < 4.
Problem appears to customers but may/not appear to RH employees.

Comment 1 Denise Hughes 2009-01-28 22:15:23 UTC

Mike, 

Please add steps to reproduce this bug.  I am not able to reproduce this in qa.

Thanks,
Denise

Comment 2 Denise Hughes 2009-01-29 16:06:47 UTC

Steps to Reproduce:
1. Access Issue Tracker (as admin user) and create a new ticket.
2. Access the ticket created.  Enter a comment with less than 4 characters and click on Commit Event.
3. In the left navigation under Administration, click on Switch User.
4. Select user ssl126 and click on Switch.
5. Access the ticket created and view the comments.

Results:
The comment with less than 4 characters is not displayed.

Expected Results:
The comment should be displayed.

Comment 3 Lisa Lu 2009-01-29 18:48:08 UTC

Committed revision 3455.

Comment 4 Lisa Lu 2009-01-29 18:48:55 UTC

(In reply to comment #3)
> Committed revision 3455.

fix is pushed to DEV:
http://cspserver2.app.dev.redhat.com

Comment 5 Denise Hughes 2009-01-30 12:08:15 UTC

Verified in am-qa.  
Correction to comment #2 step 4.
4. Select user xxl126

Comment 6 Denise Hughes 2009-03-03 12:24:22 UTC

Verified in webqa at http://enterprise.webqa.redhat.com/issue-tracker/

Comment 7 Lisa Lu 2009-04-01 14:06:54 UTC

Note to rbroadna:

The fix is to make sure 

i ) when a customer enters a comment that's total length of 4 characters, the Red Hat user in that group can see the comment.

ii i ) when a Red Hat user enters a public comment that's total length of 4 characters, the customer in that group can see the comment.

recommended test group: Test Group LLU
recommended test user:  xxl126

Lisa

Comment 8 Ricky Broadnax 2009-04-08 00:24:39 UTC

verified this date due to new rpm's pushed to webqa environment.

Comment 9 Ricky Broadnax 2009-04-15 17:33:13 UTC

Verified ON_STAGE this date.