Bug 449029

Summary: Allow user to delete a ticket (and all associated data)
Product: [Retired] Issue-Tracker Reporter: Mike Amburn <mamburn>
Component: OtherAssignee: Mike Amburn <mamburn>
Status: CLOSED WONTFIX QA Contact:
Severity: low Docs Contact:
Priority: medium    
Version: 4.6   
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Last Closed: 2012-06-26 20:48:00 UTC Type: ---
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Description Mike Amburn 2008-05-29 21:49:48 UTC
A user of certain permissions should be able to delete a case and all data
associated to the case (i.e. accident, SPAM, etc).

Additional thoughts for consideration:

1. Dump to-be-deleted ticket data into an audit/log file for:
a) legal review in case we want to go after SPAMmers
b) disaster recovery in case the ticket needs to be resurrected.

2. User sets a reason for deleting a ticket (e.g. SPAM, duplicate) that's logged
in existing audit files.

Comment 1 Mike Amburn 2012-06-26 20:48:00 UTC
Closing my open Issue-Tracker requests.