Bug 454053
Summary: | 1839938 - RHN auto-apply-errata is not working properly | ||
---|---|---|---|
Product: | [Retired] Red Hat Network | Reporter: | Issue Tracker <tao> |
Component: | RHN/Backend | Assignee: | Mike Orazi <morazi> |
Status: | CLOSED CURRENTRELEASE | QA Contact: | Red Hat Network Quality Assurance <rhn-qa-list> |
Severity: | high | Docs Contact: | |
Priority: | urgent | ||
Version: | rhn506 | CC: | akrherz, andyk, aowens, herrmann, herrold, mkarg, rhn-bugs, tao, tdeanton, xdmoon |
Target Milestone: | --- | Keywords: | Reopened |
Target Release: | --- | ||
Hardware: | All | ||
OS: | Linux | ||
Whiteboard: | us=41124 | ||
Fixed In Version: | Doc Type: | Bug Fix | |
Doc Text: | Story Points: | --- | |
Clone Of: | Environment: | ||
Last Closed: | 2008-10-08 12:15:03 UTC | Type: | --- |
Regression: | --- | Mount Type: | --- |
Documentation: | --- | CRM: | |
Verified Versions: | Category: | --- | |
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
Cloudforms Team: | --- | Target Upstream Version: | |
Embargoed: | |||
Bug Depends On: | |||
Bug Blocks: | 457802 |
Description
Issue Tracker
2008-07-04 05:54:13 UTC
All 111 systems I have on RHN currently show as out-of-date. Customer states: - I have had 0 scheduled actions since the rhn hosted 5.0.6 - The CRITICAL firefox errata hasn't been installed on any of my auto-errata systems - The errata are sitting in NONE status. With the release of RHN hosted 5.0.6, errata application appears to be broken. Nothing is getting scheduled. appears to be the same issue as CRM tickets: 1782404 & 1373590. This event sent from IssueTracker by vgaikwad [SEG - RHN] issue 189800 The root cause has been identified and is ready for the first pass at testing. *** Bug 451813 has been marked as a duplicate of this bug. *** marking as on dev--- Hi, What current indication do you have that this is indeed working? daryl Hi Daryl, We put a code fix into production on 9/23/08. We are working through the queue of errata that need to be processed. You should start to see actions scheduled by Redhat. Thanks, Amy Hi Amy, Thanks for the update! Looking at my account, I see 3 errata processed since 9/23/08. Here they are and their times. RHSA-2008:0893-2 - bzip2 9/24/08 12:25:20 PM CDT RHSA-2008:0884-3 - libxml2 9/24/08 12:25:20 PM CDT RHBA-2008:0876-3 - perl 9/23/08 7:27:12 PM CDT How big is this queue? Does it include everything since 2 July (roughly the date it broke)? The reason I am pessimistic, is that the kernel errata from yesterday is in None status, which in the past, was a sign of a scheduling failure. RHN hosted has been down a lot since 9/23 too, so maybe other issues are at hand. daryl Everything from July 2nd forward will be processed. We expect that it will take awhile to catch up. Hi, Strange, I didn't get an email that this was re-opened. Indeed, it is busted again :( daryl There is a delay (a lot of errata to be processed yet) but this is not busted. It got reopened as another customer was waiting on a specific errata to be processed. Hi Amy, I am not sure what proof you have that auto-errata processing is working. Nothing has been scheduled on my account in the past 7 days with all those associated errata sitting in 'None' status. daryl Good day, About an hour after I sent the previous message, 3 of the aforementioned errata got processed. 5-6 days late, but processed nonetheless. I will be curious to see when yesterday's released errata will get processed. daryl Hi, The net-snmp errata was missed on my account (RHSA-2008:0971). All machines currently sitting in "None" status.... daryl Hey Daryl, This errata is still in the queue. You should see this processed soon. Thanks, Amy Hi Amy, Thanks for the response. No change on the net-snmp errata. All of the errata released on the 4th and 5th were processed timely, so how can this errata still be in a 'queue' ? daryl Good morning, Just to let you know there has been no change on the net-snmp errata. It has been a week now.... daryl HI, the net-snmp errata appears to have been processed now. thanks! Hi, FYI, firefox errata RHSA-2008:0978 , in None status... If queue processing is expected to take more than a day to complete, that should be documented somewhere. Otherwise, please reopen this ticket as it is not working. daryl Good morning, No change, still "None" status on RHSA-2008:0978. daryl Good morning, Still no change on the critical firefox errata. daryl Hello, The firefox errata was processed last night it seems. When will these ~7 day delays stop occuring? daryl Hi, :( Now it appears we are in the waiting pattern for libxml2 RHSA-2008:0988 , why is this still happening? daryl |