Bug 454533

Summary:	Notification includes
Product:	[Retired] JBoss Customer Support Portal	Reporter:	Mike Amburn <mamburn>
Component:	Notifications	Assignee:	JBoss CSP Bug Watch List <csp-bugs-watch>
Status:	CLOSED CURRENTRELEASE	QA Contact:
Severity:	high	Docs Contact:
Priority:	medium
Version:	1.3.9	CC:	fmerenda, nlugert
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	All
Whiteboard:
Fixed In Version:	MR8-CSP	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-01-30 20:44:39 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Mike Amburn 2008-07-08 21:40:18 UTC

Possible bug in CSP in QA, or possibly it's my test.

Reproduce:
- I logged in as sunil password redhat
- Set the browser preferred language to Japanese
- Opened a support case, got notification ""Thank you"" message in Japanese.
- Formatting looked wrong (all mashed into one line) so I thought I'd create another.
- Opened another support case (still with japanese screen), got ""Thank you"" message in English. I tried several more times, but they keep coming in english. I tried logging out and logging in with browser set to Japanese the entire time, never could get it to send a "" ""Thank you"" in anything but english.

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Data relocated from Jira (JBNET-2299)

Comment 1 Nathan Lugert 2009-02-09 20:46:43 UTC

New case notifications were not in a template but still using the legacy Old Mail Util. I moved new case notifications to templates and then got the template translated to Japanese and Chinese. New case notifications are now internationalized and formatted correctly.