Bug 455546

Summary: Please enable catalog to see the hidden sysreport tar ball
Product: [Retired] Red Hat Hardware Certification Program Reporter: QinXie <xiqin>
Component: Hardware CatalogAssignee: XINSUN <xisun>
Status: CLOSED CURRENTRELEASE QA Contact: Yu Shao <yshao>
Severity: low Docs Contact:
Priority: low    
Version: 5CC: bxu, rlandry, xiqin, ykun, yshao
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Fixed In Version: 5.3 (hwcert-3.2rh-20090129.0) Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-02-04 04:33:30 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description QinXie 2008-07-16 03:14:37 UTC
Description of problem:

In some case, sysreport can't get the hostname, so that, the sysreport tar ball
will be a hidden file. eg:
bug#448526(https://hardware.redhat.com/show.cgi?id=448526) package (id=309467).
There is no sysreport tar ball link in that test group. 

Belowing is the output of info test:
hostname: Host name lookup failure
Please enter your case number (if you have one):
Please send /root/.20080613190113.tar.bz2 to your support
Copied sysreport /root/.20080613190113.tar.bz2 to /var/log/hts/runs/1/info

Of couse, if hts can correct the file name before copying, it will be fixed too.