Bug 458793

Summary: No documentation in the errata advisories that instruct users to restart Thunderbird after an update.
Product: Red Hat Enterprise Linux 4 Reporter: Adam Stokes <astokes>
Component: thunderbirdAssignee: Gecko Maintainer <gecko-bugs-nobody>
Status: CLOSED CURRENTRELEASE QA Contact: desktop-bugs <desktop-bugs>
Severity: medium Docs Contact:
Priority: medium    
Version: 4.8CC: ddomingo, jwest, mhideo, tao
Target Milestone: rcKeywords: Triaged
Target Release: ---   
Hardware: All   
OS: Linux   
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2010-06-07 05:16:39 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 458752, 458794    

Description Adam Stokes 2008-08-12 11:06:01 UTC
In most cases, whenever an update to Thunderbird is applied the user should restart the client for changes to take effect.  Currently, in RHEL4, there is no mechanism to notify the user that their client needs to be restarted after an update.  Failing to do so can result in:
1) "Odd" behavior from Thunderbird that is usually cleared up after the application is restarted.
2) Security fixes may not take effect until the client is restarted.

The customer originally asked us to add these features in our software (i.e. up2date), but, since up2date is basically "dead code" with regard to feature additions, the customer has come back and asked us to consider adding this information in future RHEL4 errata advisories.  Something along the lines of:

"In order for updates to Thunderbird to take effect, it is strongly recommended that you restart the application."

What is expected from SEG: Please send this up to the documentation folks so we can get it added to the next set of errata advisories for Thunderbird.

Comment 2 Ryan Lerch 2008-08-14 01:45:34 UTC
Tracking this bug for the Red Hat Enterprise Linux 5.3 Release Notes.

Comment 3 Ryan Lerch 2008-08-14 01:46:05 UTC
Tracking this bug for the Red Hat Enterprise Linux 4.8 Release Notes.

Comment 4 Ryan Lerch 2008-08-14 01:46:49 UTC
Ignore comment #2.

Comment 5 RHEL Program Management 2008-10-31 16:48:25 UTC
This request was evaluated by Red Hat Product Management for
inclusion, but this component is not scheduled to be updated in
the current Red Hat Enterprise Linux release. If you would like
this request to be reviewed for the next minor release, ask your
support representative to set the next rhel-x.y flag to "?".

Comment 6 Michael Hideo 2008-12-09 03:30:35 UTC
Confirm this will be added to the release notes.