Bug 459338

Summary: Internal server error when cloning a bug
Product: [Community] Bugzilla Reporter: Mikuláš Patočka <mpatocka>
Component: Creating/Changing BugsAssignee: PnT DevOps Devs <hss-ied-bugs>
Status: CLOSED CURRENTRELEASE QA Contact:
Severity: low Docs Contact:
Priority: medium    
Version: 3.2CC: dkl
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Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
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Clone Of: Environment:
Last Closed: 2008-11-24 20:44:14 UTC Type: ---
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
Screenshot of the returned header. none

Description Mikuláš Patočka 2008-08-16 21:19:43 UTC 
Description of problem:

I got internal server error when cloning bug #175830. Despite the error, the clone was created correctly.

Version-Release number of selected component (if applicable):

Current bugzilla on bugzilla.redhat.com. Browser was Links 2.2 on OS/2.

How reproducible:


Steps to Reproduce:
1. Go to bug #175830 with Links 2.2
2. Clone the bug, select RHEL 5 as the product of the new bug.
3. Click commit.
  
Actual results:

Clone is created, but there is 500 Internal server error returned. Bugzilla returns empty gzipped document as data.

Expected results:

No internal server error should happen.

Additional info:
Comment 1 Mikuláš Patočka 2008-08-16 21:21:43 UTC 
Created attachment 314436 [details]
Screenshot of the returned header.

Screenshot of the returned header.
Comment 2 David Lawrence 2008-08-18 14:48:49 UTC 
Please ping me on irc (#eng-ops) so we can try to recreate this issue on our internal test server. I want to tail the httpd error logs while you trace your steps and see what the error is.

Thanks
Dave
Comment 3 Mikuláš Patočka 2008-08-20 20:28:02 UTC 
It happened twice on production bugzilla, once when creating 459337 (via clone) and once when creating new bug 459527.

But I was unable to reproduce it on test bugzilla server or on real server in Bugzilla/Test component.
Comment 4 David Lawrence 2008-11-24 20:44:14 UTC 
This works for me now on the live system meaning something has been updated that inadvertently fixed this. Please reopen if this still occurs.