Bug 471837

Summary:	[QLogic/NetApp 5.4 bug] QLogic iscli fails to detect iSCSI HBA.
Product:	Red Hat Enterprise Linux 5	Reporter:	nandkumar mane <nandkumar.mane>
Component:	kernel	Assignee:	Marcus Barrow <mbarrow>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Red Hat Kernel QE team <kernel-qe>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	5.3	CC:	andriusb, coughlan, xdl-redhat-bugzilla
Target Milestone:	beta	Keywords:	OtherQA
Target Release:	5.4
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-03-25 01:46:47 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	460170, 461680

Description nandkumar mane 2008-11-17 04:39:27 UTC

Description of problem:
On RHEL5.3 Snapshot1 machine, I am using inbox qlogic driver and iscli, to configure HBA.  During configuration, I observed that iscli is failing to detect iSCSI HBA. 'HBA Level Info & Operations'option is erroring out with message "No HBA Found".

lspci output shows that qlogic HBA has been detected.
05:01.0 Ethernet controller: QLogic Corp. ISP4022-based Ethernet NIC (rev 03)
05:01.1 Network controller: QLogic Corp. ISP4022-based iSCSI TOE HBA (rev 03)
05:01.2 Ethernet controller: QLogic Corp. ISP4022-based Ethernet NIC (rev 03)
05:01.3 Network controller: QLogic Corp. ISP4022-based iSCSI TOE HBA (rev 03)

lsmod shows that qlogic driver is loaded.
lsmod | grep ql
qla3xxx                69961  0
qla4xxx                95585  0
scsi_transport_iscsi    67025  1 qla4xxx
scsi_mod              196569  9 scsi_dh,sg,libata,qla4xxx,scsi_transport_iscsi,mptspi,mptscsih,scsi_transport_spi,sd_mod


Version-Release number of selected component (if applicable):
OS : RHEL5U3
iSCSI HBA : QLA4052C
module : qla4xxx  version 5.01.00.00.05.03-k8
SANsurfer iSCSI HBA CLI
Program Version : 1.2.00.07
iSDMAPI : 00.05.05.04 QLSDM.DLL 06 IOCTL
Copyright 1999-2007 QLogic Corp.


How reproducible:
Very reproducible

Steps to Reproduce:
1.Install RHEL5U3.
2.Download iscli from qlogic site.
3.Try to configure HBA using iscli.
  
Actual results:
You will find "No HBA Found" after selecting "HBA Level Info & Operations" option. 

Expected results:
HBA information should be shown.

Additional info:
I found same problem in RHEL5U2, but after SANsurfer GUI and Agent installtion I didn't see this issue.
In case of RHEL5U3 even after SANsurfer installation, I am facing same issue.
I think qisioctl module is playing some role here.

Comment 1 nandkumar mane 2009-02-12 15:56:22 UTC

The problem is with iscli, shifted with RHEL5.3. It fails to install qisioctl module showing following error.
# ./iscli.dkms.install.sh install force
installing ./iscli-1.2.00-15_linux_i386.rpm
installing ./iscli-1.2.00-15_linux_i386.rpm
Executing: rpm -ivh --force ./iscli-1.2.00-15_linux_i386.rpm
Preparing...                ########################################### [100%]
   1:iscli                  ########################################### [100%]
Installation completed successfully.
Executing: tar -zxf ./qisioctl.tar.gz
Attempting to install qsisioctl (./qisioctl-dkms-install.sh)
Current dir: /opt/QLogic_Corporation/SANsurferiCLI/qisioctl
./qisioctl-dkms-install.sh -i 2>&1  > ./qisioctl.log
DKMS and QISIOCTL module install status=0
grep-relult=""
Preparing...                ##################################################
iSCSI IOCTL module not required for this vesion of qla4xxx module
Skipping installation of iSCSI IOCTL module...


QLogic should change qisioctl script (qisioctl-dkms-install.sh) so that script 
will install ioctl module(v2.01.00b9) even if there is qla4xxx module(5.01.00.01.05.03-k9). R5U3 doesn't ship with qisioct module.

Workarround to this problem is to install qisioctl rpm manually, to get module installed and loaded.

Comment 2 RHEL Program Management 2009-02-16 15:33:29 UTC

Updating PM score.

Comment 3 nandkumar mane 2009-02-16 18:01:19 UTC

We are talking to QLogic about this issue. Next iscli release will have this problem resolved.

Comment 4 nandkumar mane 2009-03-20 07:36:33 UTC

New iscli.dkms.install.sh shipped with iscli package (1.2.00.21), installs qisioctl module properly on RHEL5U3, which resolves the iscli and HBA communication problem.
Veried on RHEL5U3. Thanks for the fix.