Bug 474529

Summary:	"I'm providing info" checkbox doesn't remove NEEDINFO flag
Product:	[Community] Bugzilla	Reporter:	Chris Ward <cward>
Component:	Bugzilla General	Assignee:	PnT DevOps Devs <hss-ied-bugs>
Status:	CLOSED NOTABUG	QA Contact:
Severity:	medium	Docs Contact:
Priority:	low
Version:	devel	CC:	dkl
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2008-12-05 09:11:56 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Chris Ward 2008-12-04 10:29:52 UTC

Description of problem:
RE: Bug 440557

I set the NEEDINFO flag to 'any' bugproxy.com. Later, after the information request was sent back, I updated the bug and selected the check box field "I am providing the requested information for this bug." and saved. After saving, the bug remains in NEED_INFO

Version-Release number of selected component (if applicable):
3.2

How reproducible:
Currently always

Steps to Reproduce:
1. Select "I am providing the request info...."
2. Save
3. Bug is still in NEED_INFO
  
Actual results:
Bug remains in NEED_INFO even after selecting what would appear to be the 'drop need info' select box.

Expected results:
The bug would no longer have the NEED_INFO flag set

Additional info:

Comment 1 Chris Ward 2008-12-04 16:00:04 UTC

Hmm, yeah, still can't cancel the needinfo on this bug. Other's worked alright. Maybe it's because this bug is set in the VERIFIED state?? Hmm...

Comment 2 David Lawrence 2008-12-04 16:35:28 UTC

Quick question, did you add a comment when you set the "I am providing the request info...." checkbox? It requires a comment to be added along with checking the box. That may be the problem here. 

If that is the case, then it could be debated that this is a bug I suppose since a person may not add a comment and want to clear a previous needinfo request.

FWIW, the needinfo flag can be cleared manually by unsetting the needinfo flag in the flags section. The checkboxes/dropdowns under the comment box are merely shortcuts to the needinfo flag itself.

Dave

Comment 3 Chris Ward 2008-12-05 09:11:56 UTC

That was the issue. I guess this isn't a bug, since we don't want people randomly remove the NEEDINFO even if they're not provided information. For the cases like mine, i could have simply removed the flag manually. Thanks for the info. It all makes sense.