Bug 476146

What does 'ls -l /etc/cups' say?

FYI, I have recreated the printers already if it makes any difference.

[swarren@esk ~]$ ls -l /etc/cups
total 72
-rw------- 1 root lp     82 2008-12-11 21:22 classes.conf
-rw------- 1 root lp      0 2008-12-03 05:49 classes.conf.O
-rw-r--r-- 1 root lp      0 2008-12-03 05:49 client.conf
-rw-r----- 1 root lp   1630 2008-12-11 21:09 cupsd.conf
-rw-r----- 1 root lp   2487 2008-12-03 05:49 cupsd.conf.default
-rw-r----- 1 root lp   1630 2008-12-11 21:09 cupsd.conf.O
drwxr-xr-x 2 root root 4096 2008-12-03 05:49 interfaces
-rw-r--r-- 1 root lp      0 2008-12-03 05:49 lpoptions
-rw-r--r-- 1 root root 4531 2008-12-03 05:49 mime.convs
-rw-r--r-- 1 root root 6298 2008-12-03 05:49 mime.types
-rw-r--r-- 1 root lp    215 2008-12-03 05:49 pdftops.conf
drwxr-xr-x 2 root lp   4096 2008-12-11 21:27 ppd
-rw------- 1 root lp    707 2008-12-11 21:40 printers.conf
-rw------- 1 root lp    707 2008-12-11 21:35 printers.conf.O
-rw-r--r-- 1 root root  947 2008-12-03 05:49 pstoraster.convs
-rw-r--r-- 1 root lp    186 2008-12-03 05:49 snmp.conf
drwx------ 2 root lp   4096 2008-12-03 05:49 ssl
-rw-r----- 1 root lp    111 2008-12-13 08:51 subscriptions.conf
-rw-r----- 1 root lp   1081 2008-12-11 21:44 subscriptions.conf.O

OK, too late I think. :-(

Do you have a backup from before the upgrade?

Yes, I have a complete disk image of all my partitions - I learned the hard way:-)

What do you want to see?

It would be great if you could attach the complete contents of /etc/cups to this bug report, so I can try to reproduce the problem.  Thanks.

Created attachment 327589 [details]
Contents of /etc/cups from F9.

Attaching contents of /etc/cups from F9.

Note: It looks like the printer definitions had already disappeared by this time, so the issue is nothing to do with the F9->F10 upgrade.

I notice that all the files in /etc/cups have date/time-stamp of "2008-10-10 02:49". I doubt my machine was on at that time. However, yum.log does show some cups-related upgrades that I performed in F9 after the backup and before the F10 preupgrade. Could those have included /etc/cups files with those date/time-stamps, and be the real cause of the problem?

grep cups ...../var/log/yum.log
Oct 11 16:43:23 Updated: 1:cups-libs-1.3.8-2.fc9.i386
Oct 11 16:49:50 Updated: 1:cups-1.3.8-2.fc9.i386
Oct 11 16:50:39 Updated: bluez-utils-cups-3.35-5.fc9.i386
Oct 16 20:36:52 Updated: 1:cups-libs-1.3.9-1.fc9.i386
Oct 16 20:37:05 Updated: 1:cups-1.3.9-1.fc9.i386
Nov 19 21:55:13 Updated: bluez-utils-cups-3.36-1.fc9.i386

...../var/log/cups/* doesn't show anything particularly interesting. The only relevant thing may be:

I [16/Oct/2008:20:38:43 -0600] Full reload is required.

However, I suspect this is just cupsd loading its in-memory cache of the configuration at startup, not something saying that it's regenerating all the config files on disk.

, I think that datestamp comes from the files in the cups-1.3.9-1.fc9.i386 package -- however, they are marked as %config(noreplace) files so that if you have a printers.conf that has been modified since installation, the new file is named printers.conf.rpmnew.

Also strange is that you have no files at all in /etc/cups/ppd.  We ship a directory /etc/cups/ppd in the RPM, but for that to end up empty after the package upgrade means that something has actually *deleted* those files.

Can you supply the full error_log file covering the period before and after the cups-1.3.9-1.fc9.i386 upgrade please?

Created attachment 327787 [details]
Content of /var/log/cups from F9

Earliest log entry is from just after 1.3.9 was installed, so there's really nothing to go on. :-/