Bug 477721

Summary:	Gmail POP: Sending of password did not succeed if the user name contain a dot "." .
Product:	Red Hat Enterprise Linux 5	Reporter:	lihuang <lihuang>
Component:	thunderbird	Assignee:	Gecko Maintainer <gecko-bugs-nobody>
Status:	CLOSED NOTABUG	QA Contact:	desktop-bugs <desktop-bugs>
Severity:	medium	Docs Contact:
Priority:	low
Version:	5.2
Target Milestone:	rc
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-01-19 08:47:57 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description lihuang 2008-12-23 03:20:28 UTC

Description of problem:
I registered a new Gmail account which contain a dot "." . for example : user.name. and can access to email account via Gmail webpage.
but can not set up the account on thunderbird. After input password an alert is given:
Alert:
Sending of password did not succeed . Mail server pop.gmail.com
respond: Username and password not accepted.


I have tired with Gmail IMAP account which also contain a dot ".", it can be set up successfully.



Version-Release number of selected component (if applicable):
thunderbird-2.0.0.19-1.el5_2

How reproducible:
Every time

Steps to Reproduce:
1.Sign up a gmail account with this format: user.name
2.launch TB
3.Go to 'Edit'>'Account Settings'
4.Click 'Add Account' button.
5.Select 'Gmail' on New account setup page,   then Click 'Next'.
6.Enter name and mail address , then Click 'Next'
7.Click 'Finish'.
8.Click 'Get Mail' from toolbar.
9.Enter password  when the password is asked.
  
Actual results:
An Alert is given:
Alert:
Sending of password did not succeed . Mail server pop.gmail.com
respond: Username and password not accepted.

Expected results:



Additional info:

Comment 1 Matěj Cepl 2009-01-16 10:54:27 UTC

Cannot reproduce here -- and yes my name contains dot. Just to be sure, that it isn't something so trivial as typo: what did you write in the login name box in the Add account dialog? Contrary to gmail.com website, you should include ONLY your login, not login.

Comment 2 lihuang 2009-01-19 08:47:22 UTC

lihuang -> mcepl:
yes. it's my fault. (http://mail.google.com/support/bin/answer.py?hl=en&answer=10313#)
it is really a long story why I made this mistake .the key is  I have registered a similar account without dot like 'usename' before I try to register the 'use.name'....

I re-tested this case with a new gmail account . it passed .
thanks for the reminder.