Bug 481047

Summary: Package Updater crashes with pirut traceback
Product: Red Hat Enterprise Linux 5 Reporter: Bob Bevill <rbevill>
Component: pirutAssignee: James Antill <james.antill>
Status: CLOSED DUPLICATE QA Contact: desktop-bugs <desktop-bugs>
Severity: urgent Docs Contact:
Priority: low    
Version: 5.2CC: bkearney, eric, ianrob99, jsoedomo, samuel.cable
Target Milestone: rc   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-09-18 15:47:58 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
Traceback
none
crash after updating none

Description Bob Bevill 2009-01-21 21:54:28 UTC 
Description of problem:

When running Package Updater immediately after registering the client with RHN Satellite Server, using the new 1.0-2 certificate,  Package Updater aborts with a pirut traceback error, listing several symptoms.


Version-Release number of selected component (if applicable):
v5.2 using rhn-org-trusted-ssl-cert-1.0-2.noarch.rpm to register new clients with RHN Satellite Server v5.0

How reproducible:
Every time

Steps to Reproduce:
1. Register new client with 
2. http://<<satellite-server>>/pub/rhn-org-trusted-ssl-cert-1.0-2.noarch.rpm
3. Select Applications--> System Tools--> Package Updater
4. Register client with RHN Satellite Server.
5. Run Package Updater a second time to query for available packages.
6. pirut traceback occurs
Comment 1 Bob Bevill 2009-01-21 21:58:31 UTC 
Created attachment 329665 [details]
Traceback
Comment 2 Bob Bevill 2009-01-22 21:29:14 UTC 
If you need further information please contact me at SiCortex, customer number 1039280.

Thanks,
Bob Bevill
603-913-1770 cell
Comment 3 samuel.cable 2009-09-11 13:46:04 UTC 
I am getting the same problem on two different machines.  My traceback file looks just like Bob Bevill's.  Appreciate whatever you can do.  Thanks.
Comment 4 James Antill 2009-09-17 14:51:31 UTC 
SyntaxError: mismatched tag: line 39874, column 8

...does "yum clean metadata" fix the problem?

 Can you upload the repodata?
Comment 5 Bob Bevill 2009-09-17 20:14:03 UTC 
I no longer work at SiCortex and not actively pursuing this bug.  Workaround was to completely rebuild RHN server with only the 1.0.2 certs installed.
Comment 6 Johnny Soedomo 2009-09-17 20:39:19 UTC 
Created attachment 361563 [details]
crash after updating
Comment 7 Johnny Soedomo 2009-09-17 20:40:00 UTC 
I had a similar problem but different error message. However, I did "yum clean metadata" and that resolved the issues. Thanks.
Comment 8 James Antill 2009-09-18 15:47:58 UTC 
The problem from Johnny is the metadata parser thing, so closing.

Not sure how you can get corrupted XML MD, but given the fix I'm going to silently blame RHN :).

*** This bug has been marked as a duplicate of bug 491916 ***
Comment 9 samuel.cable 2009-09-23 13:25:51 UTC 
"yum clean metadata" fixed the problem on our three machines.  Thanks.