Bug 483715

Summary: Error Class Code: 70 - If this problem persists please enter a bug report at bugzilla.redhat.com.
Product: [Retired] Red Hat Network Reporter: Need Real Name <christopher>
Component: RHN/Client ToolsAssignee: Bryan Kearney <bkearney>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Red Hat Network Quality Assurance <rhn-qa-list>
Severity: high Docs Contact:
Priority: low    
Version: rhn509CC: acarter, neerajoct28, ramkiyeruva, rhn-bugs, yqu
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-03-26 21:41:42 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Need Real Name 2009-02-03 09:41:19 UTC
Description of problem:

This error comes up

Problem registering system:

Error Message:
    Insufficient Software Channel Entitlements:
 
    cfid5488  Red Hat Enterprise Linux (core server)

note: One of the above Software Channel Entitlement(s) are required
to provides access to: cid2862 Red Hat Enterprise Linux AS (v. 4 for 32-bit x86)
Error Class Code: 70
Error Class Info: 
     All available subscriptions for the requested channel have been exhausted.
     Please contact a Red Hat Network Sales associate.
Explanation: 
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.


Version-Release number of selected component (if applicable): stock 4u4 install


How reproducible:

always


Steps to Reproduce:

1. Buy a 3year entitlement 
2. activate it
3. wait a year, then try to use the code for the 1st time.
  
Actual results:

No idea what that error message is trying to say.  Yes - I do have a valid unused entitlement for the exact software I'm installing.  

Expected results:

It to work.

Additional info:

REDHAT SUBSCRIPTIONS IN GENERAL ARE WAY TOO COMPLICATED AND **UNRELIABLE**

Comment 1 Pradeep Kilambi 2009-02-03 12:58:27 UTC
Entitlement issue seems to be RHN hosted related. re-assigning for hosted review.

Comment 2 Amy Owens 2009-02-03 13:43:28 UTC
Can I have your login so I can look at your account?

Thanks,
Amy

Comment 3 Yunyun Qu 2009-02-23 03:28:32 UTC
What's going on about this case? Any advice or solution?

(In reply to comment #1)
> Entitlement issue seems to be RHN hosted related. re-assigning for hosted
> review.

Comment 4 Amy Owens 2009-02-23 13:08:47 UTC
need acct info to do research

Comment 5 Amanda Carter 2009-03-26 21:41:42 UTC
Without account information, we are not able to assist with this query. Closing this BZ due to no response. Please reopen or contact Customer Service if problem persists.

http://www.redhat.com/about/contact/dir/#custservice