Bug 485528

Summary: gnome-help crashes and generates a bug report
Product: [Fedora] Fedora Reporter: mdeggers
Component: yelpAssignee: Matthew Barnes <mbarnes>
Status: CLOSED CURRENTRELEASE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: high Docs Contact:
Priority: low    
Version: 10CC: jon.dufresne, mbarnes, wb8rcr
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: yelp-2.26.0-3.fc11.i586 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-06-21 09:36:32 EDT Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---
Attachments:
Description Flags
Trace generated after debuginfo-install yelp none

Description mdeggers 2009-02-13 17:49:13 EST
Description of problem:
gnome-help, either from the System-->Help menu or /usr/bin/gnome-help crashes without displaying any help information.

Version-Release number of selected component (if applicable):
yelp-2.24.0-5.fc10.i386

How reproducible:
100%

Steps to Reproduce:
1. Start gnome-help from the menu (System-->Help)
2. Wait for crash

1. Start /usr/bin/gnome-help from the command line
2. Wait for crash
  
Actual results:
This is the output from the command line.

$ gnome-help 
OMF category 'System|Configuration|Configuration Tools' not recognised, ignoring.
OMF category 'System|Configuration|Configuration Tools' not recognised, ignoring.
OMF category 'System|Configuration|Configuration Tools' not recognised, ignoring.
OMF category 'System|Configuration|Configuration Tools' not recognised, ignoring.
OMF category 'System|Configuration|Configuration Tools' not recognised, ignoring.
OMF category 'System|Configuration|Configuration Tools' not recognised, ignoring.
Error: Malformed line (no section).  Ignoring entry
Error: Malformed line (no section).  Ignoring entry
Error: Malformed line (no section).  Ignoring entry
Error: Malformed line (no filename).  Ignoring entry
Error: Malformed line (no filename close).  Ignoring entry
1f40bacf-299e-bea4-10d4ff46-027ba6f4 is dumped

Expected results:
Help manual is displayed.

Additional info:
I have multiple windowing systems installed (Gnome, KDE, Fluxbox, Windowmaker).
Comment 1 Matthew Barnes 2009-02-15 17:52:58 EST
Thanks for taking the time to report this bug.
Without a stack trace from the crash it's very hard to determine what caused it.
Can you get us a stack trace? Please see http://live.gnome.org/GettingTraces for more information on how to do so. Thanks in advance!
Comment 2 mdeggers 2009-02-16 00:26:45 EST
Created attachment 332002 [details]
Trace generated after debuginfo-install yelp

This is the trace I got from Gnome's bug buddy after doing:

debuginfo-install yelp.
Comment 3 Matthew Barnes 2009-02-16 00:50:40 EST
Thanks, it looks like that has everything I need to proceed.
Comment 4 Jon Dufresne 2009-02-16 13:56:45 EST
Since all requested info was received, am marking as assigned.

---
Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers
Comment 5 John J. McDonough 2009-04-20 21:22:56 EDT
I have been testing the F11 Preview release notes and observed a consistent crash with the Oriya language.  At this time there are perhaps a dozen languages translated and this was the only one that crashed.

Went back to a virgin Fedora 10 and got the same result when logging i2 with Oriya language.  the opening window gets mostly displayed and then yelp crashes.
Comment 6 Matthew Barnes 2009-06-21 09:36:32 EDT
The originally reported crash seems not to occur in Fedora 11.
Closing, but please reopen if you see it again in Fedora 11 or later.