Bug 486989

Summary: Software Updater does not start.
Product: Red Hat Enterprise Linux 5 Reporter: jgomezr
Component: pirutAssignee: James Antill <james.antill>
Status: CLOSED NOTABUG QA Contact: desktop-bugs <desktop-bugs>
Severity: medium Docs Contact:
Priority: low    
Version: 5.3CC: bkearney
Target Milestone: rc   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2013-03-12 20:28:42 UTC Type: ---
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
Crash dump when starting Software Updater none

Description jgomezr 2009-02-23 16:00:39 UTC 
Description of problem:

When trying to start Software Updater an error message is shown in a pop-up window stating that an unhandled exception has occurred.

Version-Release number of selected component (if applicable):


How reproducible:


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Expected results:


Additional info:

Problem started after trying to register to a Red Hat Network satellite in order to get system updates.
Comment 1 jgomezr 2009-02-23 16:03:09 UTC 
Created attachment 332939 [details]
Crash dump when starting Software Updater

This is the crash file generated at the moment I try to start Software Updater.
Comment 2 James Antill 2009-04-29 16:09:36 UTC 
 This shouldn't happen:

  File "/usr/share/rhn/up2date_client/rpcServer.py", line 168, in getServer
    raise up2dateErrors.SSLCertificateFileNotFound(msg)
SSLCertificateFileNotFound: ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT

...have you registered the machine with RHN?