Bug 488767

Summary: questions on submission of kernel oops make no sense
Product: [Fedora] Fedora Reporter: Need Real Name <lsof>
Component: kerneloopsAssignee: Kernel Maintainer List <kernel-maint>
Status: CLOSED WONTFIX QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: high Docs Contact:
Priority: low    
Version: 10CC: cebbert, lsof
Target Milestone: ---Keywords: Triaged
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
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Clone Of: Environment:
Last Closed: 2009-12-18 08:57:36 UTC Type: ---
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Embargoed:

Description Need Real Name 2009-03-05 17:16:53 UTC
When I have a kernel oops, I am asked if I want to send the data to Red Hat.
I can choose: yes, no, always or never.

After the data is sent, I am then asked AGAIN what I want to do:
 always or never.

This is a problem, for two reasons:
1. If I want to choose always or never, I would have answered this the first time. Essentially this means you are asking me the same question twice, and this is frustrating.

2. The second question is unclear. If I click always, does it always send the kernel data, or does the answer to the previous question apply?

Comment 1 Need Real Name 2009-03-18 21:33:05 UTC
Hello?

Comment 2 Need Real Name 2009-04-13 21:29:52 UTC
Could you actually fix this?

I appreciate that you want lots of kernel debugging information, but filling up my screen _every_time_I_boot_ is a great way to **** off a user and make them use something that bugs them less often.

You want kernel debugging information, I don't want to be hassled. Fair enough.

The dialog "thanks for submitting information [always] [never]" makes no sense.

Can you please make it go away?

Comment 3 Chuck Ebbert 2009-04-13 22:00:39 UTC
Please post a copy of your kerneloops config file (/etc/kerneloops.conf)

Comment 4 Need Real Name 2009-04-14 05:53:52 UTC
I've never edited this file, only used the gui. Non-commented lines:

allow-submit = ask
allow-pass-on = yes
submit-url = http://submit.kerneloops.org/submitoops.php

Comment 5 Chuck Ebbert 2009-04-15 15:16:58 UTC
If you answer "always" on the first popup it should never bother you again. But that might not actually work (it's supposed to change that config file when you do that.)

Comment 6 Need Real Name 2009-04-15 15:42:07 UTC
What if the user wants to choose when to submit the data (i.e. doesn't click always), the second dialog is not useful.

Comment 7 Chuck Ebbert 2009-05-06 00:18:36 UTC
On my system the second dialog goes away after a few seconds.

Comment 8 Need Real Name 2009-05-06 05:30:37 UTC
Yep, mine too.

But it still requires my attention (and it shouldn't, I've already given answered the question it asks).

Comment 9 Bug Zapper 2009-11-18 09:53:52 UTC
This message is a reminder that Fedora 10 is nearing its end of life.
Approximately 30 (thirty) days from now Fedora will stop maintaining
and issuing updates for Fedora 10.  It is Fedora's policy to close all
bug reports from releases that are no longer maintained.  At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '10'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 10's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 10 is end of life.  If you 
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The process we are following is described here: 
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Comment 10 Bug Zapper 2009-12-18 08:57:36 UTC
Fedora 10 changed to end-of-life (EOL) status on 2009-12-17. Fedora 10 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.