Bug 489561

Summary:	Support Splash Page Links - English
Product:	[Retired] JBoss Customer Support Portal	Reporter:	Amanda Carter <acarter>
Component:	Web-General	Assignee:	John Sanda <jsanda>
Status:	CLOSED CURRENTRELEASE	QA Contact:
Severity:	medium	Docs Contact:
Priority:	low
Version:	MR10	CC:	gshipley, jgreen, jsanda, tmirc
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-04-24 20:22:13 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	483554
Bug Blocks:

Description Amanda Carter 2009-03-10 17:32:26 UTC

Description of problem:

The links on this page are now shown as Contact Sales and then 2 listings for Contact Customer Service. It should be as follows:

* Value of a JBoss Subscription <http://www.jboss.com/services/subscriptions/>
* Contact Sales <https://www.redhat.com/apps/webform.html?event_type=contact_sales&eid=164>
* Contact Customer Service <http://www.redhat.com/about/contact/dir/#custservice>


Version-Release number of selected component (if applicable):


How reproducible:

Log into the CSP as a user with no supported entitlements with English as language preference. Navigate to Support tab.


Actual results:

See Above

Expected results:

See Above

Additional info:

Comment 1 Jessica 2009-03-13 16:11:42 UTC

*** Bug 490161 has been marked as a duplicate of this bug. ***

Comment 2 Grant Shipley 2009-03-26 19:16:11 UTC

Approved. Moving to backlog.

Comment 3 John Sanda 2009-03-26 21:23:04 UTC

Committed r4693 which updates the link to be what is in the initial description. I may need to get updated translations for this as well.

Comment 4 John Sanda 2009-03-27 15:24:21 UTC

This is available for testing in QA. Amanda, can you verify that the content is correct? You can log in as jsanda_no_ent / redhat if you don't already have a user. Thanks.

Comment 5 Amanda Carter 2009-03-27 16:21:22 UTC

QA for English display - pass.

For JP and CN displays, the links shown were customized since they point to .cn and .jp pages which do not have the same content available. The paragraph on the page is standard across languages. The desired behavior is live in Production and is summarized here:

CN page - 1 link only: 
http://www.redhat.com.cn/about/

JP page - 2 links only:
http://www.jp.redhat.com/contact
http://www.jp.redhat.com/jboss/support

Localization Note: Re-implementing this mirrors prod, thus causes no change in localization. JP localization in prod is 100% correct and signed off on; CN localization in prod has a bug filed against it ( https://bugzilla.redhat.com/show_bug.cgi?id=489562 ) but is otherwise correct.

Comment 6 John Sanda 2009-03-30 20:36:33 UTC

Committed r4700 which adds logic to display the localized links for Japanese and Chinese. It defaults to displaying the English links for which the text is not retrieved from any localized message resource bundle.

Comment 7 John Sanda 2009-03-31 13:46:58 UTC

r4700 has been pushed to QA.

Comment 8 Amanda Carter 2009-03-31 14:27:17 UTC

I sign off on the changes pushed to QA. I just note that BZ 489562 has not been resolved yet and also affects these pages.

Amanda