Bug 490549

Summary: CS 8.0 -- ESC reports a loss of Connection to the TPS after a format option is complete (or finishing)
Product: [Retired] Dogtag Certificate System Reporter: Sean Veale <sean.veale>
Component: ESCAssignee: Jack Magne <jmagne>
Status: CLOSED ERRATA QA Contact: Chandrasekar Kannan <ckannan>
Severity: medium Docs Contact:
Priority: urgent    
Version: unspecifiedCC: aakkiang, alee, benl, bob.lord
Target Milestone: ---Keywords: TechPreview
Target Release: ---   
Hardware: All   
OS: Windows   
Whiteboard:
Fixed In Version: Doc Type: Technology Preview
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-07-22 23:33:11 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 443788    
Attachments:
Description Flags
Screen Shot of error message
none
Tps Debug log of the format process (debug level 10) none

Description Sean Veale 2009-03-16 22:46:09 UTC
Created attachment 335444 [details]
Screen Shot of error message

Description of problem:
ESC reports a loss of Connection to the TPS after a format option is complete (or finishing)

Version-Release number of selected component (if applicable):
CS 8.0 Windows version of ESC running on XP Sp2

How reproducible:
Always

Steps to Reproduce:
1. Format a 330J token. 
2. Wait to the end.
3.
  
Actual results:
Error message is displayed. Token is actually formatted successfully.

Expected results:
No Error message

Additional info:

Using Safenet 330J cards

Comment 1 Sean Veale 2009-03-16 22:47:02 UTC
Created attachment 335446 [details]
Tps Debug log of the format process (debug level 10)

Comment 2 Jack Magne 2009-03-17 01:10:46 UTC
OK, this looks like we are having problems when the system has to revoke the certs of a previously enrolled card. To get around this for the time being, you may try simply going into the token db UI for TPS and removing that key from the list.

Comment 3 Jack Magne 2009-03-25 18:49:28 UTC
This will be addressed with the fix to the port separation issue, which caused the issue with revoking the certs on the card. The original bug is #490489 .

Comment 4 Asha Akkiangady 2009-06-09 20:25:12 UTC
Verified.

Installed CS 8.0 build of 06/09/2009 and tested format operation on enrolled and blank 330 J cards, do not have any loss of connection problems.