Bug 49107

Summary:	RHN doesn't work with Konqueror
Product:	[Retired] Red Hat Network	Reporter:	Michael E Brown <michael_e_brown>
Component:	RHN/Web Site	Assignee:	Greg DeKoenigsberg <gdk>
Status:	CLOSED NOTABUG	QA Contact:	Jay Turner <jturner>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	RHN Stable	CC:	bretm, cturner, john_hull, srevivo
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2001-11-01 12:48:05 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Michael E Brown 2001-07-13 19:26:59 UTC

Description of Problem:
I cannot log into the RHN site with konqueror on Red Hat 7.1. I get a 
dialog "The process for the https://www.redhat.com protocol died 
unexpectedly"

How Reproducible:
go here: http://www.redhat.com/network/main/login.html
enter your login name and click login

This is with konqueror v2.1.1 distributed with RedHat 7.1

Comment 1 Greg DeKoenigsberg 2001-09-17 19:32:55 UTC

Shold be solved with newest version of RHN, please triple-check, Jay.

Comment 2 Michael E Brown 2001-09-17 19:50:37 UTC

Is it supposed to be fixed with the Red Hat 7.1 konqueror, or do I need to
upgrade to RH 7.2?

I just tried it again with Konqueror from RH7.1 (version 2.1.1), and I get the
same message (protocol died unexpectedly)

Comment 3 Cristian Gafton 2001-10-01 23:45:39 UTC

Jay and Chip: - was this a problem with the cookie expiration or is it something
else?

Comment 4 Jay Turner 2001-10-02 13:25:02 UTC

OK, this was not the cookie problem.  It just told the user they they needed to
enable cookies in order to use RHN.  I just tried doing this with 2.1.1 on
KDE-2.1.2 and it worked . . . to a point.  Following the link that you gave
above doesn't present the user with a login dialog anymore (since the site
change.)  Instead, it just takes you to a info page about RHN.  But going to
www.redhat.com and clicking the RHN link (which takes you to
https://rhn.redhat.com) and logging in does work.

Only thing that I imagine is happening is that Konquerer on KDE-2.1.1 has
issues.  I'll check with gdk to see what the "fix" was for this.

Comment 5 Jay Turner 2001-10-02 13:28:04 UTC

OK, just checked with gdk and he said that he saw the old url (from the old
site) and knew that we didn't have that link anymore, so he closed the bug.  So,
Michael, let me know what you are seeing from your side.  Any chance that we
have some odd proxy issues going on here?

Comment 6 Thais Smith 2001-11-01 12:48:00 UTC

Konqueror in KDE 2.1 had some problems with cookies and SSL, causing a whole 
bunch of sites not to work right including (for example) Lloyds TSB Bank in the 
UK and RHN. This problem appears to be fixed in KDE 2.2.1.

I am successfully using RHN with Konqueror from KDE 2.2.1, BTW

Comment 7 Jay Turner 2001-11-16 01:01:08 UTC

Closing this out as it appears to have been a Konquerer bug.