Bug 491226

Summary: TPS UI needs to respond better to errors from the CA when marking a token's status as damaged/ lost
Product: [Retired] Dogtag Certificate System Reporter: Asha Akkiangady <aakkiang>
Component: ESCAssignee: Jack Magne <jmagne>
Status: CLOSED EOL QA Contact: Ben Levenson <benl>
Severity: medium Docs Contact:
Priority: medium    
Version: unspecifiedCC: alee, jmagne
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-03-27 18:33:38 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 530474    
Attachments:
Description Flags
tps-debug log messages
none
error.log messages
none
CA debug log attached none

Description Asha Akkiangady 2009-03-19 22:03:24 UTC 
Description of problem:
TPS: Agent operation to put the token status to physically damaged/temporarily lost/permanently lost/ temporarily lost token can not be found, token has been terminated functions are not working. 

Version-Release number of selected component (if applicable):
CS 8.0

How reproducible:


Steps to Reproduce:
1. Enroll a user token.
2. From TPS agent page List the tokens and click on the user token
3. Select any of the above mentioned operations (example: This token has been temporarily lost), Select Go and Confirm again with a GO.
  
Actual results:
A blank page is displayed.

Expected results:
The token status is set to the requested operation and a Confirmation message.

Additional info:
Comment 1 Ade Lee 2009-03-20 21:59:36 UTC 
Asha, 

I do not see this behavior on dogtag.  Will check on rhel -- but ..

Please reproduce and attach tps-debug.log and error.log
Comment 2 Ade Lee 2009-03-21 00:59:13 UTC 
Also - when you reproduce -- please get a copy of the page source.  Even though the page is blank - there may still be data displayed if you right click (view page source).

Thanks
Comment 3 Asha Akkiangady 2009-03-23 16:48:50 UTC 
Created attachment 336324 [details]
tps-debug log messages
Comment 4 Asha Akkiangady 2009-03-23 16:56:19 UTC 
Created attachment 336326 [details]
error.log messages
Comment 5 Asha Akkiangady 2009-03-23 16:57:45 UTC 
I executed this test on RHEL 5.3 firefox. Page source does not have any content.
Comment 6 Ade Lee 2009-03-23 21:37:41 UTC 
Please attach the CA log for the corresponding activity - thanks.
Comment 7 Asha Akkiangady 2009-03-23 22:03:34 UTC 
Created attachment 336402 [details]
CA debug log attached
Comment 8 Asha Akkiangady 2009-03-25 16:33:25 UTC 
Installed latest port separated build., lost/damaged token operation can be performed. This is no more an urgent bug. But the TPS -UI does not respond gracefully for errors in other subsystems such as CA is still a bug.
Comment 9 Ade Lee 2009-03-28 06:17:11 UTC 
changed the title and reduced priority as appropriate.