Bug 491904
| Summary: | rdu, customer system base channel removed | ||
|---|---|---|---|
| Product: | [Retired] Red Hat Network | Reporter: | Issue Tracker <tao> |
| Component: | RHN/Channels | Assignee: | Grant Gainey <ggainey> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Red Hat Network Quality Assurance <rhn-qa-list> |
| Severity: | medium | Docs Contact: | |
| Priority: | medium | ||
| Version: | rhn521 | CC: | acarter, dhughes, duffy, jgreen, rhn-bugs, rjaswal, tao, xdmoon |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | Rally US88, US134, US1573 | ||
| Fixed In Version: | 5.2.1 | Doc Type: | Bug Fix |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2010-06-14 22:03:12 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 568704 | ||
|
Description
Issue Tracker
2009-03-24 15:52:25 UTC
Issue Registered (Severity: 3) This event sent from IssueTracker by cdiaz [Customer Service Americas] issue 278955 cdiaz assigned to issue for Customer Service Americas. Category set to: CS - Technical Issues Internal Status set to 'Waiting on RHN Hosted' Status set to: Waiting on RHN Hosted This event sent from IssueTracker by cdiaz [Customer Service Americas] issue 278955 according to rhn support tool the customer system was unsubscribed on the days that he specified but we could not find a reason for. opening a bugzilla ticket to do more research This event sent from IssueTracker by cdiaz [Customer Service Americas] issue 278955 two active subscriptions: SVC0062 SVC0066 1,"SVC0062",,"virtualization_host",,1,"P" 1,"SVC0062","rhn-tools",,,1,"P" 1,"SVC0062","rhel-server-vt-beta",,,1,"P" 1,"SVC0062","rhel-server-vt",,,1,"P" 1,"SVC0062","rhel-server-supplementary-beta",,,1,"P" 1,"SVC0062","rhel-server-supplementary",,,1,"P" 1,"SVC0062","rhel-server-productivity-beta",,,1,"P" 1,"SVC0062","rhel-server-productivity",,,1,"P" 1,"SVC0062","rhel-server-hts-beta",,,1,"P" 1,"SVC0062","rhel-server-hts",,,1,"P" 1,"SVC0062","rhel-server-fastrack",,,1,"P" 1,"SVC0062","rhel-server-beta",,,1,"P" 1,"SVC0062","rhel-server",,,1,"P" 1,"SVC0062","rhel-sdk",,,1,"P" 1,"SVC0062","rhel-devsuite-beta",,,1,"P" 1,"SVC0062","rhel-devsuite",,,1,"P" 1,"SVC0062","rhel-client-workstation-fastrack",,,1,"P" 1,"SVC0062","rhel-client-workstation-beta",,,1,"P" 1,"SVC0062","rhel-client-workstation",,,1,"P" 1,"SVC0062","rhel-client-vt-beta",,,1,"P" 1,"SVC0062","rhel-client-vt",,,1,"P" 1,"SVC0062","rhel-client-supplementary-beta",,,1,"P" 1,"SVC0062","rhel-client-supplementary",,,1,"P" 1,"SVC0062","rhel-client-fastrack",,,1,"P" 1,"SVC0062","rhel-client-beta",,,1,"P" 1,"SVC0062","rhel-client",,,1,"P" 1,"SVC0062",,"enterprise_entitled",,1,"P" 1,"SVC0066","rhn-tools",,,1,"P" 1,"SVC0066","rhel-devsuite-beta",,,1,"P" 1,"SVC0066","rhel-devsuite",,,1,"P" 1,"SVC0066","rhel-client-supplementary-beta",,,1,"P" 1,"SVC0066","rhel-client-supplementary",,,1,"P" 1,"SVC0066","rhel-client-fastrack",,,1,"P" 1,"SVC0066","rhel-client-beta",,,1,"P" 1,"SVC0066","rhel-client",,,1,"P" 1,"SVC0066",,"enterprise_entitled",,1,"P" 1,"SVC0066",,,"config_admin",0,"P" the ones that expired are: the same as above Possible things to look at: Looks like youngest guest is the one that is unsubscribed, look at resubscribe code with respect to guests. While in code, do we repoll renewals at expiry time? Fixed and verified on webdev Addressed in 521 |