Bug 492597

Summary:	rhel 4 clients do not list out upgradable packages
Product:	Red Hat Satellite 5	Reporter:	wes hayutin <whayutin>
Component:	Solaris	Assignee:	John Matthews <jmatthew>
Status:	CLOSED CURRENTRELEASE	QA Contact:	wes hayutin <whayutin>
Severity:	medium	Docs Contact:
Priority:	low
Version:	530	CC:	bperkins, jsefler
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
URL:	systems/details/packages/upgradeableList.do
Whiteboard:
Fixed In Version:	sat530	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-09-10 20:34:53 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	456985

Description wes hayutin 2009-03-27 16:14:30 UTC

Description of problem:

on 3/23 build

recreate:
1. register rhel 4 client
2. software packages, upgradable
lists no packages

will update bug more in a bit

Comment 1 John Matthews 2009-03-27 21:01:39 UTC

Not able to reproduce this with latest ISO.

Yet I confirmed this behavior was broken on grandprix earlier.


On grandprix's case package_arch_id data was null for all packages from a rhel 4.7 client.  That limited PackageManager.upgradable() to return 0 packages.

select count(*) from rhnServerPackage where server_id = 'XXXXXXX' and package_arch_id is not null;

this would return 0



when running this on a different install (still looking at the same rhel 47 client) I see package_arch_id data is available

select count(*) from rhnServerPackage where server_id = '1000010617' and package_arch_id is not null;
  COUNT(*)
----------
       359

Comment 2 Brandon Perkins 2009-03-31 16:12:39 UTC

Wes, are you able to reproduce this?

Comment 3 wes hayutin 2009-04-07 13:23:29 UTC

moving to on_qa to test for a reproducible scenario

Comment 4 wes hayutin 2009-04-09 16:32:14 UTC

tested 3 rhel4 clients 2 work 1 does not..
I'm guessing the one box is fubar'd 
I'll keep an eye out for this..

verified

Comment 5 John Sefler 2009-08-31 16:22:08 UTC

Verified on staged (Satellite-5.3.0-RHEL5-re20090724.0) with updates from Aug 20, 2009

system > Software > Packages > Upgrade is properly listing upgradable packages

moving to RELEASE_PENDING

Comment 6 Brandon Perkins 2009-09-10 20:34:53 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2009-1434.html