Bug 496151

Summary: ISE after any package install on rhel5 client, package install succeeds though
Product: Red Hat Satellite 5 Reporter: wes hayutin <whayutin>
Component: ServerAssignee: Pradeep Kilambi <pkilambi>
Status: CLOSED DUPLICATE QA Contact: wes hayutin <whayutin>
Severity: medium Docs Contact:
Priority: low    
Version: 530CC: cperry, gkhachik, ssalevan
Target Milestone: ---Keywords: Reopened
Target Release: ---   
Hardware: All   
OS: Linux   
URL: na
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-04-22 21:54:29 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 456985    

Description wes hayutin 2009-04-16 20:47:09 UTC
Description of problem:

4/14 rhel 5 server

ISE after any package install on rhel5 client, package install succeeds though
recreate:

1. register a rhel5u3 client
2. install a package

getting ISE

D: closed   db index       /var/lib/rpm/Packages
D: closed   db environment /var/lib/rpm/Packages
D: May free Score board((nil))
D: Sending back response (0, 'Update Succeeded', {})
An error has occurred:
Internal Server Error
See /var/log/up2date for more information
D: closed   db index       /var/lib/rpm/Providename
D: closed   db index       /var/lib/rpm/Packages
D: closed   db environment /var/lib/rpm/Packages
D: May free Score board((nil))
[root@rlx-3-06 ~]# 

/var/log/http/error.log

ceback (most recent call last):
[Thu Apr 16 15:56:00 2009] [error] [client 10.10.76.189] PythonLogHandler server.apacheServer::LogHandler:   F
ile "/usr/lib/python2.4/site-packages/mod_python/apache.py", line 287, in HandlerDispatch\n    log=debug)
[Thu Apr 16 15:56:00 2009] [error] [client 10.10.76.189] PythonLogHandler server.apacheServer::LogHandler:   F
ile "/usr/lib/python2.4/site-packages/mod_python/apache.py", line 461, in import_module\n    f, p, d = imp.fin
d_module(parts[i], path)
[Thu Apr 16 15:56:00 2009] [error] [client 10.10.76.189] PythonLogHandler server.apacheServer::LogHandler: Imp
ortError: No module named apacheServer
[Thu Apr 16 15:56:00 2009] [error] [client 10.10.76.189] PythonCleanupHandler server.apacheServer::CleanupHand
ler: Traceback (most recent call last):
[Thu Apr 16 15:56:00 2009] [error] [client 10.10.76.189] PythonCleanupHandler server.apacheServer::CleanupHand
ler:   File "/usr/lib/python2.4/site-packages/mod_python/apache.py", line 287, in HandlerDispatch\n    log=deb
ug)
[Thu Apr 16 15:56:00 2009] [error] [client 10.10.76.189] PythonCleanupHandler server.apacheServer::CleanupHand
ler:   File "/usr/lib/python2.4/site-packages/mod_python/apache.py", line 461, in import_module\n    f, p, d =
 imp.find_module(parts[i], path)
[Thu Apr 16 15:56:00 2009] [error] [client 10.10.76.189] PythonCleanupHandler server.apacheServer::CleanupHand
ler: ImportError: No module named apacheServer

Comment 1 wes hayutin 2009-04-16 21:01:16 UTC
fyi.. this rhel 5 client was kickstarted using satellite, which *may* be part of the recreate

Comment 2 Steve Salevan 2009-04-16 22:09:19 UTC
*** Bug 496164 has been marked as a duplicate of this bug. ***

Comment 3 Steve Salevan 2009-04-16 22:13:49 UTC
I think that Wes and I found the same bug here and, from our testing, we think that this problem is broader than the reported issue regarding package installs. 

Simply put, any call to the /XMLRPC handler on the Satellite will deterministically receive either a 500 ISE error or a successful completion of the call, including package installs and system registration, with the tracebacks Wes reported appearing in /var/log/httpd/error_log upon each ISE.

Comment 5 Devan Goodwin 2009-04-20 17:52:49 UTC
*** Bug 495740 has been marked as a duplicate of this bug. ***

Comment 6 Steve Salevan 2009-04-22 16:52:07 UTC
Try as we may, QA can't get a reproducer on this bug despite countless attempts over the past week.  It looks like this might have been a fluke, existing on our Satellite alone, so I talked with Prad, and we're going to close this as NOTABUG.  If someone ends up seeing it again, though, feel free to pop this bug open again.

Comment 7 Steve Salevan 2009-04-22 21:54:15 UTC
Reopening...  we have been able to reproduce this bug by issuing a large number of requests to Perl-related pages in the UI while kickstarting (which require Apache to be served).  See bz#485532 for more details, as this seems to be a duplicate of that.

Comment 8 Steve Salevan 2009-04-22 21:54:29 UTC

*** This bug has been marked as a duplicate of bug 485532 ***