Bug 506123

Summary: when registering with rhn_register, getting "Internal Server Error"
Product: Red Hat Satellite 5 Reporter: Jan Hutař <jhutar>
Component: RegistrationAssignee: Pradeep Kilambi <pkilambi>
Status: CLOSED CURRENTRELEASE QA Contact: wes hayutin <whayutin>
Severity: high Docs Contact:
Priority: high    
Version: 530CC: cperry, pkilambi, pthomas
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: sat530 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-09-10 20:37:55 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 456985    
Attachments:
Description Flags
traceback on the client side
none
root's mailbox on the satellite none

Description Jan Hutař 2009-06-15 16:52:27 UTC 
Description of problem:
When I try to register system to the newly installed Satellite, I'm getting exception on both client and server.


Version-Release number of selected component (if applicable):
Satellite-5.3.0-RHEL5-re20090612.0/x86_64


How reproducible:
always


Steps to Reproduce:
1. # rhn_register


Actual results:
traceback


Expected results:
no traceback


Additional info:
I have synced channels there with:
satellite-sync -m /mnt/hostel/export/sputnik-prod/ -c rhel-x86_64-server-5 -c rhel-i386-server-5 --no-rpms --no-packages --no-errata --no-kickstarts
Comment 1 Jan Hutař 2009-06-15 16:56:08 UTC 
Created attachment 347966 [details]
traceback on the client side
Comment 2 Jan Hutař 2009-06-15 17:06:41 UTC 
Created attachment 347967 [details]
root's mailbox on the satellite
Comment 3 John Matthews 2009-06-15 17:10:22 UTC 
I'm seeing the same with a rhel5 client to rhel5 server, both i386.

rhn_register gave ISE
rhnreg_ks was fine.

From access_log I wasn't able to see much for a hint of the error, but I do
seee "500's" when we attempt with "rhn_register".

10.10.76.193 - - [15/Jun/2009:13:02:00 -0400] "POST /cobbler_api HTTP/1.1" 200
144 "-" "Java/1.6.0"
10.10.76.193 - - [15/Jun/2009:13:02:00 -0400] "POST /cobbler_api HTTP/1.1" 200
129 "-" "Java/1.6.0"
rlx-0-24.rhndev.redhat.com - - [15/Jun/2009:13:02:18 -0400] "POST /XMLRPC
HTTP/1.1" 200 770 "-" "rhn.rpclib.py/$Revision: 136589 $"
rlx-0-24.rhndev.redhat.com - - [15/Jun/2009:13:02:18 -0400] "POST /XMLRPC
HTTP/1.1" 200 737 "-" "rhn.rpclib.py/$Revision: 136589 $"
rlx-0-24.rhndev.redhat.com - - [15/Jun/2009:13:02:27 -0400] "POST /XMLRPC
HTTP/1.1" 200 121 "-" "rhn.rpclib.py/$Revision: 136589 $"
rlx-0-24.rhndev.redhat.com - - [15/Jun/2009:13:02:27 -0400] "POST /XMLRPC
HTTP/1.1" 500 9 "-" "rhn.rpclib.py/$Revision: 136589 $"
rlx-0-24.rhndev.redhat.com - - [15/Jun/2009:13:02:33 -0400] "POST /XMLRPC
HTTP/1.1" 500 9 "-" "rhn.rpclib.py/$Revision: 136589 $"
rlx-0-24.rhndev.redhat.com - - [15/Jun/2009:13:02:38 -0400] "POST /XMLRPC
HTTP/1.1" 500 9 "-" "rhn.rpclib.py/$Revision: 136589 $"
rlx-0-24.rhndev.redhat.com - - [15/Jun/2009:13:02:43 -0400] "POST /XMLRPC
HTTP/1.1" 500 9 "-" "rhn.rpclib.py/$Revision: 136589 $"
rlx-0-24.rhndev.redhat.com - - [15/Jun/2009:13:02:48 -0400] "POST /XMLRPC
HTTP/1.1" 500 9 "-" "rhn.rpclib.py/$Revision: 136589 $"
Comment 5 wes hayutin 2009-06-19 16:00:12 UTC 
rhn_registered w/ rhel4u7 / 8 and rhel 5.3
all worked

verified 6/16 server build
Comment 6 Preethi Thomas 2009-08-13 15:29:04 UTC 
Release Pending
rhn_register on rhel4u8 & rhle5u3 worked
Comment 7 Brandon Perkins 2009-09-10 20:37:55 UTC 
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2009-1434.html