Bug 506702

Summary: Internal Server Error when accessing event log CSV of the probe
Product: Red Hat Satellite 5 Reporter: Tomas Lestach <tlestach>
Component: WebUIAssignee: Partha Aji <paji>
Status: CLOSED CURRENTRELEASE QA Contact: wes hayutin <whayutin>
Severity: low Docs Contact:
Priority: low    
Version: 530CC: cperry, dgoodwin
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: sat530 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-09-10 18:49:54 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 463877    
Attachments:
Description Flags
Exception from the traceback none

Description Tomas Lestach 2009-06-18 12:31:38 UTC 
Description of problem:
Impossible to download a CSV file of a probe event log.

Version-Release number of selected component (if applicable):
Satellite-5.3.0-RHEL4-re20090612.0

How reproducible:
often, but not always

Steps to Reproduce:
1. Enable monitoring on both sat.
Install httpd on the client and start the service.

2. create a General: TCP Check probe for the client and set following probe params:
Send: "GET\n"
Expect: "buuuu"
Port: 80

3. Push Scout

4. You can generate some data into the event log by stopping and starting httpd multiple times on the client. Check that by "Generate report" with checked "Show event log"

5. When there are some rows in the Event log on the probe page, try to "Download CSV" of the Event log.

Actual results:
You're redirected to the "Internal Server Error" without getting any CSV file.

Expected results:
CSV file without any problem.
Comment 2 Tomas Lestach 2009-06-18 13:09:35 UTC 
Created attachment 348439 [details]
Exception from the traceback
Comment 5 Devan Goodwin 2009-06-23 18:15:26 UTC 
We were unable to diagnose just what was happening with this tag but this was using the older version of our list tag and using an extremely rare method for the CSV link, so Partha spent a few minutes switching it to the new list tag which does not have this problem.

spacewalk.git: b9384a103a7e51afe3a2e524172280b3f37dae3f
satellite.git: 7c3849809897007a5caaf9f7de59ef91653e6fac
Comment 6 Partha Aji 2009-06-24 15:34:12 UTC 
Moving to ON_QA
Comment 7 wes hayutin 2009-06-25 17:50:24 UTC 
verified .. looks good
Comment 8 Tomas Lestach 2009-08-25 10:05:00 UTC 
Following a test plan from #Description ... getting a regular event csv file. Works!

Stage validated -> RELEASE_PENDING
Comment 9 Brandon Perkins 2009-09-10 18:49:54 UTC 
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2009-1434.html