Bug 509198

Summary: Package Not found error on syncing redhat channels on ISS
Product: Red Hat Satellite 5 Reporter: Preethi Thomas <pthomas>
Component: OtherAssignee: Pradeep Kilambi <pkilambi>
Status: CLOSED CURRENTRELEASE QA Contact: Preethi Thomas <pthomas>
Severity: medium Docs Contact:
Priority: low    
Version: 530CC: cperry, mmraka
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: sat530 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-09-10 20:04:49 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 457071    

Description Preethi Thomas 2009-07-01 17:56:18 UTC
Description of problem:

Package Not found error on syncing redhat channels on ISS
Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Set up Master/Slave fro ISS
2.sync -c redhat channel
3.
  
Actual results:
Error Message:
    Package not found
Error Class Code: 17
Error Class Info: File not found.
Explanation: 
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.


Expected results:


Additional info:
13:14:13
SYNC ERROR:

Exception reported from fjs-0-13.rhndev.redhat.com
Time: Wed Jul  1 13:14:13 2009
Exception type satellite_tools.syncLib.RhnSyncException

Exception Handler Information
Traceback (most recent call last):
  File "/usr/bin/satellite-sync", line 142, in main
    return satsync.Runner().main()
  File "/usr/share/rhn/satellite_tools/satsync.py", line 211, in main
    ret = method()
  File "/usr/share/rhn/satellite_tools/satsync.py", line 313, in _step_rpms
    self._packages_report = self.syncer.download_rpms()
  File "/usr/share/rhn/satellite_tools/satsync.py", line 1025, in download_rpms
    self._fetch_packages(channel, missing_fs_packages)
  File "/usr/share/rhn/satellite_tools/satsync.py", line 1822, in _fetch_packages
    package_id, nvrea, sources)
  File "/usr/share/rhn/satellite_tools/satsync.py", line 1905, in _get_package_stream
    stream  = self.xmlWireServer.getRpm(nvrea, channel)
  File "/usr/share/rhn/satellite_tools/xmlWireSource.py", line 266, in getRpm
    (self.systemid, package_name, channel))
  File "/usr/share/rhn/satellite_tools/xmlWireSource.py", line 170, in _openSocketStream
    raise RhnSyncException, lastErrorMsg
RhnSyncException:
Error Message:
    Package not found
Error Class Code: 17
Error Class Info: File not found.
Explanation:
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.

Comment 1 Clifford Perry 2009-07-01 20:10:24 UTC
This seems to be broken due to packages being deleted from /var/satellite on the shared NFS mount. Moving back to ON_QA. Please make sure clean satellite-sync of content. 

Cliff

Comment 2 Preethi Thomas 2009-07-08 01:44:48 UTC
verified
Satellite-5.3.0-RHEL5-re20090702.0-i386-embedded-oracle.iso

Comment 3 Michael Mráka 2009-08-11 12:13:52 UTC
Verified in stage -> RELEASE_PENDING.

# satellite-sync -c custom-centos5
14:12:39 Red Hat Network Satellite - live synchronization
14:12:39    url: https://dell-pem905-01.rhts.bos.redhat.com
...
    Import complete:
        Begin time: Tue Aug 11 14:12:39 2009
        End time:   Tue Aug 11 14:12:57 2009
        Elapsed:    0 hours, 0 minutes, 18 seconds

Comment 4 Brandon Perkins 2009-09-10 20:04:49 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2009-1434.html