Bug 50952

Summary:	kmail send fails
Product:	[Retired] Red Hat Linux	Reporter:	Gene Czarcinski <gczarcinski>
Component:	kdenetwork	Assignee:	Than Ngo <than>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Aaron Brown <abrown>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	7.3	CC:	wtogami
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2003-06-20 08:17:03 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Gene Czarcinski 2001-08-05 14:44:28 UTC

Description of Problem:
I moved my email (large and many) to a beta3 (Roswell) system.  Everything
seemed to work fine and I could recieve and filter messages.  Then I tried
to send a message ... oops, I got a popup message with:

Sending Failed:
a SMTP error occured.
Command;  MAIL
Response:  452 Out of memory
(and a bit more info)

Try again .. still fails.  Restart and reboot ... the same.

How Reproducible:
I deleted the kmail config files and ~/Mail, restarted kmail and then
proceeded to "rebuild" ~/Mail from my old (saved) files occationally trying
to send (successful) until at some point ...oops, cannot send again.

I have rebuilt 4 times with the same end result.  The "oops" point differs
each time.

Steps to Reproduce:
1. I can reproduce but this seems to be with all of my ~/Mail files
2. 
3. 

Actual Results:
Sending failed:

Expected Results:
send successful

Additional Information:

Comment 1 Gene Czarcinski 2001-08-05 16:10:22 UTC

Some additional info:

I have managed to recover but believe that this is still a bug (or undocumented
feature).

I tend to keep all sent-mail plus have a lot of clutter in my inbox (plus lots
of filered mailing lists).

The number of extra folders does not seem to make any difference.

I had 399 messages in my inbox (approx 15MB) and 1204 message in sent-mail
(almost 20 MB).

This info may make it more reproducable for developers.

Comment 2 Bernhard Rosenkraenzer 2001-08-05 16:35:55 UTC

The "452" seems to indicate this is an actual problem during the SMTP 
transmission (possibly on the server side).
If you're using a local smtp server, did you get any entries in 
/var/log/maillog?

Comment 3 Gene Czarcinski 2001-08-05 16:46:38 UTC

The smtp server is my commercial ISP (smtp-server.cox.rr.com).

The only difference between working and not working seems to be the size of
sent-mail and inbox.

I am going to run some tests to see if I can narrow it down.

Comment 4 Gene Czarcinski 2001-08-05 17:28:41 UTC

OK, I can now reproduce it at will and so should you with the following info.

1. Delete all kde and ~/Mail stuff from a users home directory.

2. login selecting kde session.

3. Start kmail and let it allocate its stuff.

4. Configure kmail filling in email address, smtp-server address, and define a
pop-server.

5. close kmail

6. start kmail and compose/send a message ... send works

7. close kmail

8. copy lots of message from some other folder (I used my seawolf mailing list
with some 9500+ messages and about 41MB).

9. delete ~/Mail/.inbox.index and ~/Mail/.inbox.index.sorted

10. start kmail

11. compose and send a message ... this fails with out-of-memory message.

Comment 5 Glen Foster 2001-08-06 22:30:22 UTC

This defect is considered SHOULD-FIX for Fairfax.

Comment 6 Than Ngo 2003-06-20 08:17:03 UTC

It's seems that'is fixed in new kde upstream 3.1 or newer, which is included in
RHL 9. It's also available on ftp.kde.org