Bug 511332

Summary:	Unable to reopen incorrectly closed bugs
Product:	[Community] Bugzilla	Reporter:	Tethys <sta040>
Component:	Creating/Changing Bugs	Assignee:	PnT DevOps Devs <hss-ied-bugs>
Status:	CLOSED NOTABUG	QA Contact:
Severity:	medium	Docs Contact:
Priority:	low
Version:	3.2	CC:	dkl
Target Milestone:	---	Keywords:	Reopened
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-07-15 03:25:27 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Tethys 2009-07-14 18:06:07 UTC

Description of problem:
From bug 448450:
>Fedora 9 changed to end-of-life (EOL) status on 2009-07-10. Fedora 9 is 
>no longer maintained, which means that it will not receive any further 
>security or bug fix updates. As a result we are closing this bug.
>
>If you can reproduce this bug against a currently maintained version of 
>Fedora please feel free to reopen this bug against that version.

Well, I *would* happily reopen it, but there's no option to do that.
As I noted at the time, it's still a problem with F11, as evidenced
by the screenshot I attached. But I was unable to change the version
to F11 at the time, and I'm unable to reopen the bug now.

How reproducible:
Every time

Steps to Reproduce:
1. Go to bug 448450.
2. Try and reopen it and change the version to F11.
3. Realise there's no way to do that. Give up and file this bug report instead.
  
Additional info:
This is with Firefox 3.5 on F11/x86_64.

Comment 1 David Lawrence 2009-07-14 18:20:29 UTC

If you click (edit) next to the Status value, it should take you to the part of the page that has the Status drop down. Then you simply change the CLOSED status to something else such as ASSIGNED. After committing Bugzilla will add the "Reopened" keyword to the bug so it is easy to tell that it is a bug that was once closed.

Dave

Comment 2 Tethys 2009-07-14 22:27:47 UTC

Go to the bug listed in the report. There is no "(edit)" next to the
status value, unlike this bug, which I am apparently able to reopen
without problems (although we'll see if that holds when I get to
press the commit button in a second). FWIW, this bug says:

   Status:  	 CLOSED WORKSFORME (edit)

However, bug 448450 says:

   Status:  	 CLOSED WONTFIX

Comment 3 David Lawrence 2009-07-15 03:25:27 UTC

In order to edit a bug's attributes (other than comment or add yourself to the cc list) you must be either the reporter, assignee, qa contact, or in the special 'editbugs' group. You are not either of those for bug 448450 which is why you are unable to reopen it yourself but can reopen this one. To reopen the other bug, just leave a comment to ask the bug's owner to reopen it.

Dave