Bug 514053

Summary:	ESC on Rhel does not pop up home phone url configuration dialog and esc crashes.
Product:	Red Hat Enterprise Linux 5	Reporter:	Asha Akkiangady <aakkiang>
Component:	esc	Assignee:	Jack Magne <jmagne>
Status:	CLOSED ERRATA	QA Contact:	desktop-bugs <desktop-bugs>
Severity:	medium	Docs Contact:
Priority:	low
Version:	5.5	CC:	alee, ckannan, jgalipea, rrelyea, shaines
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2010-01-27 15:13:12 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Asha Akkiangady 2009-07-27 19:03:58 UTC

Description of problem:
ESC on Rhel 5.3 does not pop up home phone url configuration dialog when a blank token is inserted and esc crashes.

Version-Release number of selected component (if applicable):
CS 8.0

How reproducible:


Steps to Reproduce:
Tried following steps on RHEL 5.3 i386 and X_86_64, esc does not pop up home
phone url configuration dialog.

coolkey version: coolkey-1.1.0-6.el5 (latest from RHEL5.3 BaseOS)
esc version: esc-1.1.0-9.el5 (cs 8.0 build)

1. Start esc application

2. Bring up Smart card Manager by clicking the tray.

3. Insert a valid "blank" smart card token#1.

4. After a few seconds esc come Phone Home
Configuration dialog pops up.

5. Enter phone home url and enroll token#1 for user#1.

6. Format token#1.

7. Remove token#1 from the usb drive.

8. Insert a valid "blank" smart card token#2.


Actual Result:
Phone home url configuration dialog does not pop up, esc crashes.

Expected Result:
Phone home url configuration dialog should pop up.

Comment 4 Asha Akkiangady 2009-12-11 20:55:13 UTC

I tried to reproduce this on my desktop with RHEL 5.4 i686 having esc-1.1.0-9.el5.i386.rpm and coolkey-1.1.0-7.el5.i386.rpm and on RHEL 5.4 x86_64 with esc-1.1.0-9.el5.x86_64.rpm and coolkey-1.1.0-7.el5.x86_64.rpm, not seeing the problem any more. For the second token, dialog to enter home phone url popped just fine. I used both tokens as Gemalto 64K and a mix of Gemalto and Safenet 330J. Jack, You can mark the bug as moidified. Lets keep the bug open to retest on RHEL 5.5 with the latest coolkey.

Comment 6 Asha Akkiangady 2010-01-15 21:22:53 UTC

Verified.

On a RHEL 5.5 system (any combination of server/client i386/x86_64):
1. Install ESC build esc-1.1.0-10.el5.{Arch}

2. Install coolkey build coolkey-1.1.0-14.el5.{Arch}

3. Start esc application

4. Bring up Smart card Manager by clicking the tray.

5. Insert a valid "blank" smart card token#1.

6. After a few seconds esc come Phone Home Configuration dialog pops up.

7. Enter phone home url and enroll token#1 for user#1.

8. Format token#1.

9. Remove token#1 from the usb drive.

10. Insert a valid "blank" smart card token#2, phone home config dialog popped fine. 

Tried a mix of Gemalto 64K and Safenet 330J tokens, phone home config dialog popped just fine, and esc functions properly after that.

Comment 8 errata-xmlrpc 2010-01-27 15:13:12 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHBA-2010-0066.html