Bug 51563

Summary:	Vendor info for USB scanner
Product:	[Retired] Red Hat Linux	Reporter:	Kjartan Maraas <kmaraas>
Component:	kernel	Assignee:	Pete Zaitcev <zaitcev>
Status:	CLOSED NOTABUG	QA Contact:	Brock Organ <borgan>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	7.3
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2002-07-23 08:28:50 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Kjartan Maraas 2001-08-12 12:14:32 UTC

Description of Problem:

My Canon CanoScan 660U isn't recognized by the USB drivers.

How Reproducible:

Every time.

Steps to Reproduce:
1.attach the scanner to the USB port 
2. monitor /var/log/messages
3. 

Actual Results:

Not recognized by any driver

Expected Results:

Correct vendor information should be displayed.

Additional Information:

Aug 12 14:02:59 hoth kernel: hub.c: USB new device connect on bus1/1,
assigned device number 6
Aug 12 14:02:59 hoth kernel: usb.c: USB device 6 (vend/prod 0x4a9/0x2208)
is not claimed by any active driver.

Comment 1 Glen Foster 2001-08-13 18:37:41 UTC

Does it work if you manuallty load the drivers?  If it does, this should be a
SHOULD-FIX (and if not, then it's not critical).

Comment 2 Kjartan Maraas 2002-07-23 08:28:46 UTC

Don't have access to the scanner anymore. Close it?

Comment 3 Pete Zaitcev 2002-07-23 16:54:45 UTC

Scanners are known for not following a class, so the driver
allows for user specified vendor and product values
(do modinfo /lib/modules/2.4.18-5/kernel/drivers/usb/scanner.o).
You have to edit modules.usb manually, to make hotplug to work.