Bug 518819
| Summary: | openoffice writer crashes during save document | ||||||
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| Product: | [Fedora] Fedora | Reporter: | Edwin ten Brink <fedora> | ||||
| Component: | openoffice.org | Assignee: | Caolan McNamara <caolanm> | ||||
| Status: | CLOSED INSUFFICIENT_DATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | low | ||||||
| Version: | 11 | CC: | caolanm, dtardon, red | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | All | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2009-08-30 19:48:05 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Description
Edwin ten Brink
2009-08-23 11:29:12 UTC
This definitely doesn't happen for everyone with every document, so probably related to some specific issue with this document (though organizations often base documents on other documents they have so it might happen with a few of your documents) Is is possible to get a document from you where the above happens ? Is is possible to get a document from you which triggers this problem ?, if you can't attach it publicly to this issue but trust me then you could mail it to me directly. I have not been able to reproduce the bug since reporting, so it may have been some random erroneous behaviour (which of course should not have happened). I will send you the offending document privately for examination. It is a Microsoft Word .doc file which I was working on, so perhaps there was something offending in it. If you cannot find anything which may cause the crash, feel free to close this bug with resolution WORKSFORME. I (or anyone else) can re-open it if something more reproducible occurs. Unfortunately I get nothing (and nothing in valgrind) by loading that doc, making a change and using save. So possibly its a particular unknown sequences of changes required. I'll have to make it as WORKSFORME for now. Hopefully a more direct route to trigger this will get reported elsewhere and this'll get fixed due to that. Created attachment 365223 [details]
Openoffice crashlog
caolanm->davide: You've attached a different crash report to this issue. Your trace is unrelated to the original problem documented here. Please open a separate new bug for your problem. Ideally with some information which would help reproduce your different problem. I'm experiencing a very similar problem.
Can we reopen this bug or do I need to file a new one?
Description of problem:
=======================
Openoffice (any program) crashes when saving a document. (on SMB shares)
**** The crash happens if you're saving on an SMB share
(a samba server in my case).
**** The crash happens only if you're saving an already existing document.
The initial save works.
In the same situation previous versions of Oo would issue a waring about not being able to save a backup and then the file would get saved the next time you hit the "save" button. This was a known problem.
With 3.1.1 you simply get a crash instead.
versions:
=========
openoffice.org-base-3.1.1-19.2.fc11.i586
Crashlog from openoffice:
=========================
See Attached File
https://bugzilla.redhat.com/attachment.cgi?id=365223
How reproducible:
=================
Always
Steps to Reproduce:
===================
1. Create a document. Or open an existing one.
2. If you Save it on an SMB share for the first time (and the file does not yet exist on the SMB share) it should work
3. If the file already exists when you hit "Save", then Openoffice should crash
Actual results:
===============
Crash with pop-up "OOo has crashed! Paste this text into your bugreport"
Expected results:
=================
If not a flawless save, one would expect at least the old behaviour (with warnings etc).
Additional info:
================
I mount my samba shares through fstab:
======================================
//smb/work /net/work cifs user=testuser,pass=testpass,domain=WORKGROUP,uid=testuser,gid=users 0
Excerpt from my samba config:
=============================
[global]
time server = Yes
unix extensions = No
^^^^^^^^^^^^^^^^^^^^
domain logons = Yes
preferred master = Yes
domain master = Yes
create mask = 0770
directory mask = 0770
delete readonly = Yes
dos filemode = Yes
[work]
path = /work
admin users = testuser
read only = No
force create mode = 0770
force directory mode = 0770
Sorry caolanm, I didn't read your comment before posting... Shall I file a separate bug then? dtardon->red: yes, if you please red -> dtardon: (Dammit how fast are you??? :) Created Bug 529648 for this new issue. Thanks! |