Bug 525168

Summary:	Package Updater cannot download new packages
Product:	Red Hat Enterprise Linux 5	Reporter:	samuel.cable
Component:	pirut	Assignee:	James Antill <james.antill>
Status:	CLOSED INSUFFICIENT_DATA	QA Contact:	Red Hat Satellite QA List <satqe-list>
Severity:	high	Docs Contact:
Priority:	low
Version:	5.1	CC:	bkearney
Target Milestone:	rc
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-03-14 19:04:29 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description samuel.cable 2009-09-23 15:14:12 UTC

Description of problem:
Package Updater cannot download new packages

Version-Release number of selected component (if applicable):


How reproducible:
100%

Steps to Reproduce:
1.run "software updater" from "applications->system tools" menu
2.select any package(s) available for update
3.click "Apply updates"
  
Actual results:
Error window opens with message "Error downloading packages"
"Details" gives name of package(s) that failed to download, plus message "unknown protocol"

Expected results:
Expected to download and install new packages.

Additional info:
I listed this as a "pirut" problem, but I don't know if it is specifically pirut; I was trying to list it as "pup", but couldn't find "pup" as a selectable component.
This is not a general network problem.  I can open web pages and download files via ftp with no problem.

Comment 1 James Antill 2013-03-14 19:04:29 UTC

 Maybe a proxy problem?