Bug 55298
| Summary: | Linux install Boot-20000407 + Updates-disk-20000419 does not work on Compaq server proliant DL360 wtih 2 NIC and RAID harddisk | ||
|---|---|---|---|
| Product: | [Retired] Red Hat Linux | Reporter: | Need Real Name <remi.serrano> |
| Component: | anaconda | Assignee: | Brent Fox <bfox> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Brock Organ <borgan> |
| Severity: | high | Docs Contact: | |
| Priority: | high | ||
| Version: | 6.2 | ||
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i386 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2001-10-31 13:47:48 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
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Description
Need Real Name
2001-10-29 14:41:39 UTC
Are you using a Compaq Smart Array controller? If so, you will need to use either the firmware on the card or the Compaq SmartStart cd to create the logical RAID devices on the controller. I think you are seeing the error from the installer because it doesn't see any logical devices attached to the RAID controller. Does that help? Yes, we are using a Compaq Smart Array controller, and the logical RAID device is allready created. And the drive is correctly found by anaconda when I install Linux directly from the RedHat6.2 CDROM (In this case, I can use "fdisk" and create my partitions, and go on with the installation untill the "bug10687" caused by my 2 NIC). To avoid the "bug10687", I try to install Linux from the boot diskette "boot- 20000407.img" and "update-disk-20000419.img" downloaded from your support site, and in this case, the drive is not found by anaconda and I get the error message just before using fdisk. (Sorry for my English, I hope my explanations are clear enought). Can you tell me what kind of Smart Array you are using? We have a lot of ProLiant equipment in our test lab, so I'd like to reproduce your situation with the same hardware. Also, are you interested in trying a newer version of Red Hat Linux? I believe that these problems have been fixed in the more recent releases. The Smart Array version we are using is "1.42". with 2 18,6 Gb disks. We are currently not interested in another version of Linux as all our other servers are running Linux Redhat 6. I think you are giving me the number of the firmware revision on the SmaryArray, not the model number for the array. SmaryArray model numbers are like 5300, 5302, 4250ES, 532, etc. Ok. 1.42 is the firmaware version. I had Compaq support on the phone. For my DL360 proliant server, the Smart Array controller is an "Integrated Smart Array Controller" (no model number). Ok, I know what that is. We have the hardware for that, and I'll test it today. Thank you, I'm waiting for your answer. Regards Sorry, I've been sick for a few days. I tried testing this today and I duplicated the behavior. Unfortunately, there's not much we can do about it. The integrated Smart Array uses the cciss driver instead of the cpqarray driver that the more conventional SmartArray cards use. 6.2 predates the release of the integrated SmaryArray, so the installer doesn't know anything about the card, nor does it have a driver to load even if it could identify the card. I then tried 7.2, which worked fine. I know that you are using 6.2 on your other servers, but there's not much we can do to make this hardware work under 6.2 without pretty significant engineering work, and we can't afford to spend that kind of time on a release that is almost two years old. |