Bug 555297

Summary:	No longer connecting to ICQ
Product:	[Fedora] Fedora	Reporter:	Michael Monreal <michael.monreal>
Component:	empathy	Assignee:	Peter Gordon <peter>
Status:	CLOSED WORKSFORME	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	low
Version:	12	CC:	bdpepple, beland, peter
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2010-01-17 04:46:54 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Michael Monreal 2010-01-14 11:01:12 UTC

For a few days now, Empathy fails to connect to ICQ. The only output is "Network error". The same problem happens on my laptop (F12) and desktop (F12).

I installed the F13 empathy package on the desktop to test, still the same problem.

Not sure if I can provide any more data because the connection manager used for ICQ does not seem to provide logging features...

Comment 1 Michael Monreal 2010-01-14 11:07:37 UTC

Hmm I just found this upstream bug¹. Seems like his problems started at around the same time... would be interesting to know if he is using Fedora, too...

[1] https://bugzilla.gnome.org/show_bug.cgi?id=606471

Comment 2 Christopher Beland 2010-01-14 14:43:48 UTC

Does "yum downgrade libpurple", waiting a few minutes, followed by a restart solve the problem for anyone experiencing this ICQ problem recently?  I am wondering if this is related to Bug 554923.

Comment 3 Michael Monreal 2010-01-14 16:48:09 UTC

The downgrade got me to purple 2.6.3, but even after a reboot I still see the same problem.

Comment 4 Michael Monreal 2010-01-15 20:17:15 UTC

I update purple again after seeing the old version did not work. Waited a day, and now everything is working again... strange?

Comment 5 Christopher Beland 2010-01-16 17:53:43 UTC

Did the update to empathy-2.28.2-2.fc12.i686 fix it, perhaps?

Comment 6 Michael Monreal 2010-01-16 21:55:24 UTC

No, I did not update empathy recently. Maybe it was a server issue after all...

Comment 7 Christopher Beland 2010-01-17 04:46:54 UTC

I guess we'll close the bug, then.  Feel free to reopen if you experience this problem again.