Bug 581188

Summary: [abrt] crash in nautilus-2.28.4-2.fc12: Process /usr/bin/nautilus was killed by signal 11 (SIGSEGV)
Product: [Fedora] Fedora Reporter: Steve Foster <steve_a_foster>
Component: nautilus-actionsAssignee: Deji Akingunola <dakingun>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: 12CC: adrigiga, anmar, anvil, dakingun, d.bz-redhat, dinamic, gavin42, hafflys, hedayaty, mdmpsyd, musmeh55, oldwhtman, tueti, turchi
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard: abrt_hash:bfbb23b5db41ff2a7be6e0d1211bfeba5d7e3490
Fixed In Version: nautilus-actions-2.30.2-1.fc13 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2010-04-20 13:12:07 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
nautilus backtrace none

Description Steve Foster 2010-04-10 23:38:00 UTC
abrt 1.0.8 detected a crash.

architecture: x86_64
Attached file: backtrace
cmdline: nautilus
component: nautilus
executable: /usr/bin/nautilus
kernel: 2.6.32.11-99.fc12.x86_64
package: nautilus-2.28.4-2.fc12
rating: 4
reason: Process /usr/bin/nautilus was killed by signal 11 (SIGSEGV)
release: Fedora release 12 (Constantine)

How to reproduce
-----
1.Double click or Right Click on computer Icon on desktop
2.Double click or Right Click on Home Folder Icon on desktop
3.

Comment 1 Stephen Haffly 2010-04-11 11:25:44 UTC

How to reproduce
-----
1. right-click on a desktop icon
2. Icons will blink, and ABRT displays this error
3. Expected action: should have displayed list for actions.


Comment
-----
I updated yesterday.  I suspect that this came in wiith one of the updates.

Comment 2 Stephen Haffly 2010-04-11 11:52:30 UTC
I just rebooted to see if that would affect this.  It still is occurring.

One update installed from updates-testing was ghostscript. That was to fix a printing problem [Bug 541604] gdevcups Y axis sometimes wrong. I do not know if that caused this issue, or whether one of the regular updates has caused this.


A right-click will cause the desktop icons to blink and start the ABRT reporting tool.

A left click will cause the desktop icons to blink, but it does not start the ABRT reporting tool.

System information:

uname -a
Linux emerald.hhome 2.6.32.11-99.fc12.x86_64 #1 SMP Mon Apr 5 19:59:38 UTC 2010 x86_64 x86_64 x86_64 GNU/Linux

Last 2 lines of dmesg output:

nautilus[2205]: segfault at 0 ip 000000347707f2a2 sp 00007fffdd2a3f38 error 4 in libc-2.11.1.so[3477000000+16f000]
nautilus[2375]: segfault at 0 ip 000000347707f2a2 sp 00007fff5c711258 error 4 in libc-2.11.1.so[3477000000+16f000]

Yum provides indicates that this is a component of glibc-2.11.1-4 in both the .x86_64 and .i686 versions.

Comment 3 Stephen Haffly 2010-04-11 20:46:44 UTC

How to reproduce
-----
1. Open audio disk in Nautilus window
2. Click on file to select
3. Click again to drag file to a second Nautilus window
4. Nautilus crashes (repeatable)


Comment
-----
See steps above.  I believe this is related to [Bug 581188] [abrt] crash in nautilus-2.28.4-2.fc12, although this time, the task attempted was different.

Comment 4 Stephen Haffly 2010-04-11 21:04:59 UTC
If I open Nautilus from within a terminal window as su -, then I can right-click and bring up properties as normal.  The problem appears to be in file operations as a normal user.

Also, I noticed that an audio CD will pop up on the desktop with an icon and show up in the Nautilus file window on the left as a normal user, but then it will not show up in a Nautilus file window for su - / nautilus --no-desktop --browser.

This is indeed strange.

Comment 5 Stephen Haffly 2010-04-12 01:31:11 UTC
This only appears to be affecting the x86_64 installation.  I have a netbook runing the i686 version of F12, and it is not having the same problems.

Comment 6 Stephen Haffly 2010-04-12 01:35:01 UTC
Given that this makes normal file operations virtually impossible, I would request that the priority and/or severity levels of this but be elevated.

Comment 7 Amir Hedayaty 2010-04-12 01:55:40 UTC

How to reproduce
-----
1. Click on home (on Desktop)
2.
3.


Comment
-----
It is ok otherwise clicking the home icon!
and ~/.xsession-errors has this: 
--- Hash table keys for warning below:
--> Amir Hedayaty
--> inode/directory
--> amir
--> l2051
(I am not sure if this causes the crash, but this is printer after(or during, or before, I do not know) crash

Comment 8 Mustafa Mehmed 2010-04-12 04:39:22 UTC

How to reproduce
-----
1. turn on external SATA drive
2. go to system icon and click 1500 GB Hard Disk: BACKUP02
3. crash


Comment
-----
scsi 6:0:0:0: Direct-Access     ATA      WDC WD15EARS-00Z 0953 PQ: 0 ANSI: 5
sd 6:0:0:0: [sdd] 2930277168 512-byte logical blocks: (1.50 TB/1.36 TiB)
sd 6:0:0:0: [sdd] Write Protect is off
sd 6:0:0:0: [sdd] Mode Sense: 00 3a 00 00
sd 6:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sd 6:0:0:0: Attached scsi generic sg5 type 0
 sdd: unknown partition table
sd 6:0:0:0: [sdd] Attached SCSI disk
nautilus[2433]: segfault at 0 ip 0000003e1f87f2a2 sp 00007fffe221bea8 error 4 in libc-2.11.1.so[3e1f800000+16f000]

Comment 9 Tomáš Bžatek 2010-04-12 12:04:33 UTC
This bug is missing a backtrace, can anyone please provide one? Also, check installed nautilus extensions, the crash doesn't need to be in core nautilus.

And please, do not run Nautilus as root via su/sudo, it won't work.

Comment 10 Alexander Ploumistos 2010-04-12 14:11:26 UTC

How to reproduce
-----
1. Mount a partition or plug a removable drive.
2. Right-click on its icon on the Desktop.
3. Nautilus crashes

Comment
-----
I have reported this again regarding the i686 version. It must have been one of the recent updates that messed nautilus up.

Comment 11 Ferry Huberts 2010-04-12 16:48:08 UTC

How to reproduce
-----
1. open 'Computer' on the desktop (or any folder will do)
2.
3.

Comment 12 Ferry Huberts 2010-04-12 16:50:17 UTC
this is really really annoying. I suggest making this bug high priority

Comment 13 Steve Foster 2010-04-12 22:21:16 UTC
More Info to cook the bug.  

Created a New user.  Nautilus worked.  Created a nautilus-actions item.

Boom. Crashes in the Same way.

Delete the Action.   Back to operational status.  Somebody screwed a list or such I am afraid.

Comment 14 Ferry Huberts 2010-04-13 07:23:40 UTC
funny enough starting nautilus from the command line within a gnome-terminal does work correctly

Comment 15 Nikola Petkanski 2010-04-13 10:20:00 UTC

How to reproduce
-----
1. Right-click the trash icon on the desktop
2.
3.

Comment 16 Nikola Petkanski 2010-04-13 10:21:06 UTC

How to reproduce
-----
1. Double click on the Computer icon on the desktop
2.
3.

Comment 17 Tomáš Bžatek 2010-04-13 11:11:44 UTC
(In reply to comment #12)
> this is really really annoying. I suggest making this bug high priority    
Can you please attach a backtrace? It should be possible to do so from ABRT somehow. Alternatively you can follow the instructions at http://fedoraproject.org/wiki/StackTraces

(In reply to comment #13)
> Created a New user.  Nautilus worked.  Created a nautilus-actions item.
Thanks for the info, can you confirm that removing nautilus-actions package solves the issue? Until we have a reasonable backtrace, this is the possible source of problem.

Comment 18 Ferry Huberts 2010-04-13 11:31:34 UTC

Comment
-----
In my previous report I did check the backtrace box...
Retry

Comment 19 Ferry Huberts 2010-04-13 11:35:02 UTC
Created attachment 406212 [details]
nautilus backtrace

abrt backtrace, added manually

Comment 20 Tomáš Bžatek 2010-04-13 11:42:22 UTC
(In reply to comment #19)
> Created an attachment (id=406212) [details]
> nautilus backtrace
Thanks, this is a crash in nautilus-actions, reassigning. Looks trivial. Please also provide package version of nautilus-actions.

Comment 21 Ferry Huberts 2010-04-13 12:23:32 UTC
# yum list installed '*nautilus*'
Loaded plugins: presto, refresh-packagekit
Installed Packages
brasero-nautilus.x86_64                                                    2.28.3-1.fc12                                            @updates
nautilus.x86_64                                                            2.28.4-2.fc12                                            @updates
nautilus-actions.x86_64                                                    2.30.0-2.fc12                                            @updates
nautilus-extensions.x86_64                                                 2.28.4-2.fc12                                            @updates
nautilus-image-converter.x86_64                                            0.3.0-3.fc12                                             @fedora 
nautilus-open-terminal.x86_64                                              0.17-3.fc12                                              @fedora 
nautilus-search-tool.x86_64                                                0.3.0-6.fc12                                             @updates
nautilus-sendto.x86_64                                                     2.28.2-2.fc12                                            @updates
nautilus-sound-converter.x86_64                                            1.0.3-1.fc12                                             @updates
totem-nautilus.x86_64                                                      2.28.5-1.fc12                                            @updates

Comment 22 Deji Akingunola 2010-04-13 16:18:25 UTC
This issue is now being investigated upstream. A fix will be provided soon, hopefully.

Comment 23 Alexander Ploumistos 2010-04-13 16:51:07 UTC
Problem also exists in 2.30.1-1.fc12 from koji.

Comment 24 Tomáš Bžatek 2010-04-14 11:17:13 UTC
*** Bug 581274 has been marked as a duplicate of this bug. ***

Comment 25 Tomáš Bžatek 2010-04-14 11:19:37 UTC
*** Bug 581454 has been marked as a duplicate of this bug. ***

Comment 26 Tomáš Bžatek 2010-04-14 11:29:13 UTC
*** Bug 579868 has been marked as a duplicate of this bug. ***

Comment 27 adriano 2010-04-15 13:51:29 UTC
-> yum downgrade nautilus-actions

and I work again until fix is available!
(now nautilus-actions-1.12.2-1.fc12.i686)

Bye
Adri

Comment 28 Fedora Update System 2010-04-15 14:00:00 UTC
nautilus-actions-2.30.2-1.fc12 has been submitted as an update for Fedora 12.
http://admin.fedoraproject.org/updates/nautilus-actions-2.30.2-1.fc12

Comment 29 Fedora Update System 2010-04-15 14:00:06 UTC
nautilus-actions-2.30.2-1.fc13 has been submitted as an update for Fedora 13.
http://admin.fedoraproject.org/updates/nautilus-actions-2.30.2-1.fc13

Comment 30 adriano 2010-04-15 14:50:29 UTC
(In reply to comment #28)
> nautilus-actions-2.30.2-1.fc12 has been submitted as an update for Fedora 12.
> http://admin.fedoraproject.org/updates/nautilus-actions-2.30.2-1.fc12    

Ok with this new version my desktop icons work again (double click, right click, ...)
Thanks
Adri

Comment 31 Ferry Huberts 2010-04-15 15:25:26 UTC
I confirm the fix, thanks

Comment 32 Dams 2010-04-15 19:44:33 UTC

How to reproduce
-----
1. Install nautilus-actions
2. Run nautilus-action-config-tool, add an action and save.
3. Double click on the "Computer" icon on the desktop.



Comment
-----
Nautilus segfaults right after I double click on the computer icon.
If there is no action configured and the computer window is already opened, then right after I save my nautilus actions, nautilus segfaults.

nautilus[3091]: segfault at 33 ip 000000306541dce5 sp 00007fff6e8193a0 error 4 in libna-core.so[3065400000+38000]
nautilus[3498]: segfault at 0 ip 000000300047f2a2 sp 00007fff4ccb7af8 error 4 in libc-2.11.1.so[3000400000+16f000]

I can reproduce that every time, so just ask me if you need.

Nautilus sometimes-bug-not-always segfaults while copying/moving/deleting files.

First i thought my computer went a bit crazy, so i've ran memtest86+ 1h or so. It didnt find any error.

Comment 33 Mustafa Mehmed 2010-04-15 21:25:44 UTC
New bug reported which I think should be added as a comment to this bug :-
https://bugzilla.redhat.com/show_bug.cgi?id=582825

Comment 34 Nivag 2010-04-16 04:29:04 UTC

How to reproduce
-----
1.insert blank dvd
2.click on blank dvd icon on desk top
3.

Comment 35 Nikola Petkanski 2010-04-16 14:42:41 UTC

How to reproduce
-----
1. Just click the Home shortcut on the desktop
2.
3.

Comment 36 tueti 2010-04-16 15:27:50 UTC

How to reproduce
-----
1.Click on the gnome desktop on the garbage icon
2.
3.

Comment 37 Fedora Update System 2010-04-16 23:45:33 UTC
nautilus-actions-2.30.2-1.fc12 has been pushed to the Fedora 12 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update nautilus-actions'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/nautilus-actions-2.30.2-1.fc12

Comment 38 Fedora Update System 2010-04-16 23:48:21 UTC
nautilus-actions-2.30.2-1.fc13 has been pushed to the Fedora 13 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update nautilus-actions'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/nautilus-actions-2.30.2-1.fc13

Comment 39 Amir Hedayaty 2010-04-17 02:12:57 UTC
I did not know we could have fixed it by removing nautilus-actions!

Comment 40 Mustafa Mehmed 2010-04-17 03:11:21 UTC
Fixed for me after upgrade to nautilus-actions-2.30.2-1.fc12. Thanks.

Comment 41 Angel Marin 2010-04-17 14:25:16 UTC

How to reproduce
-----
1. Install nautilus-actions-2.30.0-2.fc12.x86_64
2. Configure a new action
3. Right click on Computer/Trash folder in desktop

Comment 42 oldwhtman 2010-04-18 19:42:09 UTC

How to reproduce
-----
1. Install nautilus-actions
2. Left or right mouse click on 'Home',  'Trash' or 'Computer icons on Desktop
3. Will not show contents. Generates error.


Comment
-----
Problem goes away when I uninstall 'nautilus-actions'.

Comment 43 Didier 2010-04-19 07:39:45 UTC

How to reproduce
-----
Not sure whether this will be reproducible, as this is the first time happening since started running F12 several months ago.


Comment
-----
Double-clicked on "Computer" on desktop ; crash.
Reproduced four times.

Comment 44 Fedora Update System 2010-04-20 13:12:01 UTC
nautilus-actions-2.30.2-1.fc12 has been pushed to the Fedora 12 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 45 oldwhtman 2010-04-20 15:10:43 UTC
Though the fix worked,  I noticed another behavior that is not 'cool'.  Since I hadn't noticed this before, I'm wondering if the 'fix' didn't cause this issue.  When I specify a list of file extensions, I have to remove all spaces between the entries: Example *.mpg;*.avi;*.flv.  If I leave spaces between the entries, it will only associate the action with the first entry.  Is this an intentional thing?  I wouldn't think it should be.

Comment 46 Fedora Update System 2010-04-23 06:05:45 UTC
nautilus-actions-2.30.2-1.fc13 has been pushed to the Fedora 13 stable repository.  If problems still persist, please make note of it in this bug report.