Bug 58219

Summary: Installer Crashes in 7.1 -> 7.2 Upgrade
Product: [Retired] Red Hat Linux Reporter: ensafi
Component: anacondaAssignee: Brent Fox <bfox>
Status: CLOSED NOTABUG QA Contact: Brock Organ <borgan>
Severity: high Docs Contact:
Priority: medium    
Version: 7.2   
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2002-01-11 03:24:29 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
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Description Flags
anaconda dump none

Description ensafi 2002-01-11 03:23:33 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 4.0; Q312461; (R1 
1.1))

Description of problem:
The anaconda installer crashed with an exception when it was nearly 80% done 
with an upgrade from Red Hat Linux 7.1 to 7.2. The generated log file has been 
attached. Early during the upgrade, the installer reported that the RPM for 
time-1.7 was not found on the media. I was using an original retail Red Hat CD-
ROM. I hit the <Esc> key to allow the installer to continue without upgrading 
time-1.7, and the upgrade continued without any problems until it crashed.

Version-Release number of selected component (if applicable):


How reproducible:
Didn't try

Steps to Reproduce:
Simply try to upgrade from 7.1 to 7.2 using original retail Red Hat Linux 7.2 
CD-ROM. In chose to: (1) upgrade, (2) change from LILO to GRUB, and (3) did not 
customize packages to be upgraded.

Actual Results:  The RPM for time-1.7 was not found, but it did exist on the CD-
ROM. The installer proceeded past this problem, and much later on, it 
encountered a fatal exception and crashed. The system was only partially 
upgraded, and the boot sector still contained LILO instead of GRUB, but LILO no 
longer worked and displayed "LI". I was able to boot using a boot floppy, but 
many services failed at startup.

Expected Results:  A smooth upgrade from 7.1 to 7.2 with GRUB replacing LILO.

Additional info:
Comment 1 ensafi 2002-01-11 03:24:25 UTC 
Created attachment 42271 [details]
anaconda dump
Comment 2 Jeremy Katz 2002-01-15 19:26:31 UTC 
There was an error reading the CD, likely due to a bad CD.  If this is a
downloaded image, please verify the md5sum versus those published on our web
site.  If you have purchased an official copy of Red Hat Linux, please contact
support.