Bug 585513

Summary: [abrt] crash in mozplugger-1.12.1-7.fc12: Process /usr/bin/mozplugger-helper was killed by signal 11 (SIGSEGV)
Product: [Fedora] Fedora Reporter: Christophe Dumez <dchris>
Component: mozpluggerAssignee: Than Ngo <than>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: 13CC: behzadnouri, bugzilla, bugzilla, dannyel.olivares, etheban, hany, keith.flynn, msava, paolo.leoni84, phnxnmx, plazaga, plroskin, sbulutw, slishan, sprintserwis, than, timothy.mcconnell, wallis_98, xtornado
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard: abrt_hash:f9c0965400322fde24a6cb512464f2b662a46e0a
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2010-09-29 12:18:30 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
File: backtrace none

Description Christophe Dumez 2010-04-24 13:28:02 UTC 
abrt 1.0.9 detected a crash.

architecture: x86_64
Attached file: backtrace
cmdline: mozplugger-helper 0,1,10,0,0,0,0,0 'play \"$file\"'
component: mozplugger
executable: /usr/bin/mozplugger-helper
global_uuid: f9c0965400322fde24a6cb512464f2b662a46e0a
kernel: 2.6.33.2-41.fc13.x86_64
package: mozplugger-1.12.1-7.fc12
rating: 4
reason: Process /usr/bin/mozplugger-helper was killed by signal 11 (SIGSEGV)
release: Fedora release 13 (Goddard)

How to reproduce
-----
1. I think it happened when I played an audio file in firefox
2.
3.
Comment 1 Christophe Dumez 2010-04-24 13:28:04 UTC 
Created attachment 408828 [details]
File: backtrace
Comment 2 Paul Lazaga 2010-05-09 02:10:34 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. Facebook page in Mozilla Firefox
2. Any incoming chat message generates error
3.


Comment
-----
Chat using facebook through firefox.  Any incoming message generates error... with each message
Comment 3 Alex Dutton 2010-05-10 10:11:15 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: x86_64
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. Head to Facebook
2. Get someone to message you using Facebook Chat
3. See Totem appear to play "pop.mp3"
4. Close Totem immediately


Comment
-----
Presumably something's gone a little wrong for the alert sound (pop.mp3) (when someone initiates an FB chat session) to open in a new Totem window. I have no idea why this happening (or me subsequently closing Totem) might cause mozplugger-helper to segfault.
Comment 4 Paolo Leoni 2010-05-12 19:23:08 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: x86_64
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. Open firefox
2. Login to facebook
3. wait for a chat contact...


Comment
-----
when I receive a message in facebook chat, sometimes mozplugger crash.
Comment 5 Peter Hanecak 2010-05-24 19:24:35 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: x86_64
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. Facebook or Youtube


Comment
-----
I've got Facebok in one window, Youtube in second.

Wait a second, clarification: Youtube is not closed but same crash occured again.

The suspect might by some Flash stuff posted by Radio_FM.

Browser did not crashed.
Comment 6 Tim McConnell 2010-05-26 06:46:29 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


Comment
-----
Not sure what caused the crash, I was playing an online game when the crash report popped up
Comment 7 Tim McConnell 2010-05-28 06:51:22 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


Comment
-----
Facebook page caused it
Comment 8 Tim McConnell 2010-05-29 17:10:43 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


Comment
-----
Facebook chat
Comment 9 Tim McConnell 2010-06-01 15:19:59 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


Comment
-----
Facebook chat
Comment 10 Tim McConnell 2010-06-02 22:46:10 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up 


Comment
-----
Don't know
Comment 11 Tim McConnell 2010-06-03 05:48:04 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up 


Comment
-----
Don't know
Comment 12 Tim McConnell 2010-06-04 06:14:39 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up 


Comment
-----
Don't know what I did.
Comment 13 Tim McConnell 2010-06-04 20:58:57 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up
Comment 14 Tim McConnell 2010-06-04 21:53:35 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up
Comment 15 Tim McConnell 2010-06-04 22:40:14 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up 


Comment
-----
These errors from the chat window poping up shouldn't cause a segfault in Mozplugger:
Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories"  nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)"  location: "JS frame :: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js :: getLocale :: line 549"  data: no]
Source File: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js
Line: 549

Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories"  nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)"  location: "JS frame :: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js :: getLocale :: line 549"  data: no]
Source File: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js
Line: 549
Please fix it
Comment 16 Tim McConnell 2010-06-05 20:05:55 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up 


Comment
-----
These errors from the chat window poping up shouldn't cause a segfault in Mozplugger:
Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories"  nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)"  location: "JS frame :: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js :: getLocale :: line 549"  data: no]
Source File: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js
Line: 549

Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories"  nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)"  location: "JS frame :: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js :: getLocale :: line 549"  data: no]
Source File: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js
Line: 549
Please fix it
Comment 17 Tim McConnell 2010-06-09 23:05:44 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up 


Comment
-----
These errors from the chat window poping up shouldn't cause a segfault in Mozplugger:
Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories"  nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)"  location: "JS frame :: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js :: getLocale :: line 549"  data: no]
Source File: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js
Line: 549

Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories"  nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)"  location: "JS frame :: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js :: getLocale :: line 549"  data: no]
Source File: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js
Line: 549
Please fix it
Comment 18 Tim McConnell 2010-06-10 22:12:26 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. go to facebook
2.Have someone try to chat with you 
3. Get ABRT pop up 


Comment
-----
These errors from the chat window poping up shouldn't cause a segfault in Mozplugger:
Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories"  nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)"  location: "JS frame :: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js :: getLocale :: line 549"  data: no]
Source File: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js
Line: 549

Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories"  nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)"  location: "JS frame :: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js :: getLocale :: line 549"  data: no]
Source File: file:///usr/lib/xulrunner-1.9.1/components/nsUpdateService.js
Line: 549
Please fix it
Comment 19 Pavel Roskin 2010-06-21 18:46:21 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: x86_64
OS Release: Fedora release 13 (Goddard)


How to reproduce
-----
1. Install 64-bit Flash plugin (put libflashplayer.so to .mozilla/plugins/)
2. Disable Flash in Firefox (Tools->Addons->Plugins->Shockwave Flash)
3. Open vkontakte.ru in Firefox (you may need to register)


Comment
-----
I don't know the exact reason.  I'll try reenabling Flash and visiting other sites. Recent changes to my system also include updating the system and installing x264 and h264enc.  I also run a non-distribution kernel (wireless-testing.git), which I also updated today.
Comment 20 Pavel Roskin 2010-06-21 19:15:52 UTC 
Indeed, enabling Flash fixes the crash.  I think it's because Flash is the first choice for some media and mozplugger is the second.  Then I enabled Flash and disabled mozplugger, and I don't get crashes either.
Comment 21 bugzilla 2010-06-23 18:01:22 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


Comment
-----
I don't know what caused the bug, and it did not seem to affect anything. I received a Facebook message at around the same time, so perhaps that is related.
Comment 22 Todd Savoie 2010-07-05 09:27:02 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: x86_64
OS Release: Fedora release 13 (Goddard)


How to reproduce
-----
1.Opening a PDF in mozilla
2.
3.
Comment 23 terrmit 2010-07-28 05:53:25 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


How to reproduce
-----
1. if I open page http://boloba.net/84-le-plugin-boutique-evolue.html in Mozilla Firefox
2. or http://www.guppyland.org/www/blog.php?lng=fr&sel=pg&pg=149
3.
Comment 24 bugzilla 2010-07-29 23:42:28 UTC 
Package: mozplugger-1.12.1-7.fc12
Architecture: i686
OS Release: Fedora release 12 (Constantine)


Comment
-----
I was working in oowriter.
Comment 25 Than Ngo 2010-09-29 12:18:30 UTC 
it should be fixed in mozplugger-1.14.2-1.fc13 which will be available in f13-update-testing soon. Or you can download it from http://koji.fedoraproject.org/koji/buildinfo?buildID=189076