Bug 590389

Summary: sosreport does not gather RHN Proxy squid logs
Product: Red Hat Enterprise Linux 5 Reporter: Jeff Bastian <jbastian>
Component: sosAssignee: Bryn M. Reeves <bmr>
Status: CLOSED ERRATA QA Contact: BaseOS QE - Apps <qe-baseos-apps>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.5CC: agk, bmr, dkutalek, gavin, prc, xdmoon
Target Milestone: rc   
Target Release: ---   
Hardware: All   
OS: Linux   
Fixed In Version: sos-1.7-9.52.el5 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 749262 (view as bug list) Environment:
Last Closed: 2011-07-21 07:59:49 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 749262    

Description Jeff Bastian 2010-05-09 10:21:41 UTC
Description of problem:
The rhn plugin for sos does not gather the squid logs on an RHN proxy server.

It detects if a server is a proxy by checking if the rhns-proxy-tools RPM is installed:
         self.proxy = self.isInstalled("rhns-proxy-tools")

This package is obsolete.  See bug 465947 and

Version-Release number of selected component (if applicable):

How reproducible:
every time

Steps to Reproduce:
1. on RHN proxy server, run 'sosreport -e rhn'
2. examine sos for squid logs
Actual results:
no squid logs

Expected results:
include squid logs

Additional info:

Comment 1 Adam Stokes 2010-05-11 16:59:41 UTC
What are the proper packages to check for with satellite and proxy these days?


Comment 2 Xixi 2010-05-11 19:31:55 UTC
(In reply to comment #1)
> What are the proper packages to check for with satellite and proxy these days?
spacewalk-proxy-management (for RHN Proxy 5.3) 
rhn-proxy-management (for pre 5.3 proxies)

spacewalk-java (for RHN Satellite 5.3)
rhn-base (for pre-5.3 satellites)



Comment 6 Bryn M. Reeves 2011-01-14 16:12:00 UTC
Would a satellite-debug (or equivalent for proxy) include this information by default (or with the correct incantation)?

See bug 495217 - this is a request for more data to be collected by the rhn plugin but if we can satisfy all these requests via satellite-debug then that simplifies the sos changes & future maintenance.

Comment 13 errata-xmlrpc 2011-07-21 07:59:49 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.