Bug 591931

Summary:	Cannot mount volume
Product:	Red Hat Enterprise Linux 5	Reporter:	Scott Weigand <sweigand>
Component:	kernel	Assignee:	Red Hat Kernel Manager <kernel-mgr>
Status:	CLOSED NOTABUG	QA Contact:	Red Hat Kernel QE team <kernel-qe>
Severity:	medium	Docs Contact:
Priority:	low
Version:	5.5	CC:	jwest, rwheeler
Target Milestone:	rc
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2010-12-16 16:10:07 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Scott Weigand 2010-05-13 14:01:54 UTC

Description of problem:

Upon plugging in my SanDisk 4gig jump drive (without U3 installed), a message displays saying "Cannot mount volume. The volume '_PNG' uses the vfat file system which is not supported by your system."

I have used this jump drive many times and never had an issue up to this point.

Version-Release number of selected component (if applicable):

Up-to-date as of 2010 May 13

How reproducible:

Might be able to reproduce.

Steps to Reproduce:
1. Plug the jump drive in
2. Error displays
  
Actual results:

Pop up displays, device does not mount.

Expected results:

Device should mount and display its root directory.

Additional info:

N/A

Comment 1 Jeremy West 2010-12-16 15:26:25 UTC

Hi Scott,

In order to make sure that this issue gets handled appropriate, please contact Red Hat Support.  See this page for more info (www.redhat.com/support)  Red Hat bugzilla is not a support tool, i.e. it's not used by the support team to handle issues such as the one you've reported.  If you have any questions on how to contact support, please let me know.

Thanks
Jeremy West
Red Hat Support Supervisor

Comment 2 Scott Weigand 2010-12-16 15:32:32 UTC

Thanks for the reply. This was taken care of at some time, can't think of the how/why.

Take care,
Scott

Comment 3 Ric Wheeler 2010-12-16 16:10:07 UTC

Thanks - I will close this one then. Please reopen (via RH support) if you see this again.