Bug 596011
| Summary: | Regression: total failure to connect via mobile Broadband (cdc_acm) | ||||||||
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| Product: | [Fedora] Fedora | Reporter: | David Anderson <fedora-packaging2> | ||||||
| Component: | NetworkManager | Assignee: | Dan Williams <dcbw> | ||||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||
| Severity: | medium | Docs Contact: | |||||||
| Priority: | low | ||||||||
| Version: | 12 | CC: | dcbw, stuart | ||||||
| Target Milestone: | --- | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | All | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2010-08-04 05:11:22 UTC | Type: | --- | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Description
David Anderson
2010-05-26 06:30:56 UTC
Can you do the following for me, as root? 1) install latest ModemManager and NetworkManager 2) service NetworkManager stop 3) killall -TERM modem-manager 4) modem-manager --debug 5) (in another terminal) /usr/sbin/NetworkManager --no-daemon and then reproduce the problem. Please then attach the output of both NetworkManager and modem-manager so we can diagnose further. FWIW this would appear to be limited to Nokia devices via USB, as the following phones work for me tethered via USB: 1) LG Rumor (CDMA) 2) Sony-Ericsson TM-506 and via DUN: 1) Nokia 2726 I have a Cricket A600, which was working perfectly until mid June. I believe the update that broke it was: Jun 17 21:38:27 Updated: 1:NetworkManager-glib-0.8.1-0.1.git20100510.fc12.i686 Jun 17 21:39:38 Updated: ModemManager-0.3-13.git20100507.fc12.i686 Jun 17 21:39:43 Updated: 1:NetworkManager-0.8.1-0.1.git20100510.fc12.i686 Jun 17 21:40:24 Updated: 1:NetworkManager-gnome-0.8.1-0.1.git20100510.fc12.i686 Jun 17 21:40:27 Updated: 1:NetworkManager-vpnc-0.8.0-1.git20100411.fc12.i686 Jun 17 21:40:29 Updated: 1:NetworkManager-pptp-0.8.0-1.git20100411.fc12.i686 I am updating to latest to provide the debug info you requested (but for A600, not Nokia). Created attachment 435921 [details]
modem manager log
Updated from updates-testing
Updating : 1:NetworkManager-glib-0.8.1-1.fc12.i686 1/8
Updating : ModemManager-0.4-4.git20100720.fc12.i686 2/8
Updating : 1:NetworkManager-0.8.1-1.fc12.i686 3/8
Updating : 1:NetworkManager-gnome-0.8.1-1.fc12.i686 4/8
after initial no-carrier, unplugged and plugged modem.
Created attachment 435922 [details]
network manager log to go with modem-manager log
Since the "no carrier" error seems suspicious, just to make sure, I attached the modem to a Windows box. The Windows software now asks for a username and password (which it never did before). So something has changed on the service. Will report after talking with tech support (who will only talk to you if you run their Windows software). Ok, the current failure is because the Cricket autopay failed for July (suspending the account). That still doesn't explain why it quit working mid June. However, it does mean that the logs I uploaded are worthless, and maybe I should delete them. (Or maybe NM can reliably detect a suspended account.) As soon as we get done yelling at their billing dept, I'll test again with the latest NM to see if the problem from the June update is fixed. Whatever the problem was Jun 17, it is now resolved with the latest NM from updates (writing this via modem). Unless developers request it, I won't bother downgrading to narrow down exactly which version was broken. Sorry for the noise. No problem, thanks for the update. |