Bug 603355

Summary: anaconda crash on initialisation
Product: Red Hat Enterprise Linux 6 Reporter: mike simpson <mikie.simpson>
Component: kernelAssignee: Red Hat Kernel Manager <kernel-mgr>
Status: CLOSED WONTFIX QA Contact: Red Hat Kernel QE team <kernel-qe>
Severity: high Docs Contact:
Priority: low    
Version: 6.0CC: prarit
Target Milestone: rc   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-02-27 15:10:41 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 846704    

Description mike simpson 2010-06-12 14:54:32 UTC
Description of problem:
Anaconda hangs on initialisation crahing computer. Not able to switch to tty2.


Version-Release number of selected component (if applicable):
redhat 6 beta iso

How reproducible:
always


Steps to Reproduce:
1.attempt graphical install
2.select local cd - anaconda starts
3.x starts (pointer available) 
  
Actual results:
crash

Expected results:
installation

Additional info:
On a dell latitude e4200 laptop

Comment 2 RHEL Program Management 2010-06-12 15:12:53 UTC
This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux major release.  Product Management has requested further
review of this request by Red Hat Engineering, for potential inclusion in a Red
Hat Enterprise Linux Major release.  This request is not yet committed for
inclusion.

Comment 3 mike simpson 2010-06-14 12:28:36 UTC
Attempted net install using boot.iso
install fails at same point - anaconda manages to draw the background of first screen after Xserver starts then there is a hard crash which locks up the computer showing a white square against a black background

Comment 4 mike simpson 2010-06-15 09:28:40 UTC
more info
fedora 13 i386 anaconda 13.42 works
fedora 12 i386 anaconda 12.46 works
RHEL 6 beta x86_64 anaconda 13.21.20.5 works
RHEL 6 beta i386 anaconda 13.21.20.5 fails as descibed above

Comment 5 Brian Lane 2010-06-15 16:51:05 UTC
If you can get to tty2 could you copy out the /tmp/*log files and attach them here?

Comment 6 mike simpson 2010-06-16 10:17:17 UTC
(In reply to comment #5)
> If you can get to tty2 could you copy out the /tmp/*log files and attach them
> here?    

Computer hard locks and no alternative consoles are available
computer has to be switched off using >4seconds on power button as sysrq REISUB doesn't work either

Comment 7 Prarit Bhargava 2010-07-01 18:34:49 UTC
Can you hook the system up to a serial console?

P.

Comment 8 mike simpson 2010-07-09 19:15:07 UTC
nope, no usb to serial available
Beta 2 testing as follows
Upgrade or install using 1st option still fails at same point
install using basic video driver however gets past crash point and proceeds normally
i can only surmise that the crash may be caused by the implementation of the intel video driver in the kernel of the anaconda of RHEL 6 beta2

Comment 9 RHEL Program Management 2010-07-15 14:36:56 UTC
This issue has been proposed when we are only considering blocker
issues in the current Red Hat Enterprise Linux release. It has
been denied for the current Red Hat Enterprise Linux release.

** If you would still like this issue considered for the current
release, ask your support representative to file as a blocker on
your behalf. Otherwise ask that it be considered for the next
Red Hat Enterprise Linux release. **

Comment 10 RHEL Program Management 2011-10-07 15:06:03 UTC
Since RHEL 6.2 External Beta has begun, and this bug remains
unresolved, it has been rejected as it is not proposed as
exception or blocker.

Red Hat invites you to ask your support representative to
propose this request, if appropriate and relevant, in the
next release of Red Hat Enterprise Linux.

Comment 11 Jes Sorensen 2013-02-27 15:10:41 UTC
This has been stale for over 14 months and we are at RHEL6.4 now - if you can
reproduce this with recent RHEL, please file a new BZ.